Peer Support Specialist

🔥 1 hour ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Solari, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤲 Charity

🏥 Healthcare

🌍 Social Impact

Charity • Healthcare • Social Impact

Solari is a nonprofit provider of crisis response services that operates 988 and other crisis call centers, mobile crisis team dispatch, follow-up services, and crisis-system consulting. Founded in 2007, Solari synchronizes contact centers, mobile teams, and data management to build data-informed, cost-effective crisis systems that divert 911 calls to crisis lines and connect people in crisis to appropriate resources. The organization operates statewide 988/crisis contact centers in Arizona, Colorado, and Oklahoma, serves as a national 988 back-up call center, provides mobile crisis dispatch across multiple states, and reports having helped over 5 million people and handled 1M+ crisis calls per year since 2024. Solari emphasizes employee-centered operations, accreditation and awards, and a mission of "Inspiring Hope".

📋 Description

• Provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. • Respond to the caller by using person-first language and assertive communication. • Connects with the caller’s issues through mutuality and inspires hope. • Assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources.

🎯 Requirements

• Experience in the field as a Peer/Recovery Support Specialist • Lived personal experience with recovery • One year of office volunteer or work experience required • Completion of Peer/Recovery Support Specialist Certification, preferred but not required • GED/High School Diploma

🏖️ Benefits

• Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date • Generous paid time off (PTO) • 401K & 401K Roth - Starts first of the month after 90 days of employment • Short Term & Long Term Disability- Starts first of the month after 90 days of employment • LifeLock for identity theft • LYRA EAP Program- 25 free sessions for mental health per family member