Director, Business Applications – Salesforce Sales Cloud, CPQ

Job not on LinkedIn

🔥 7 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $200k - $250k / year

⏰ Full Time

🔴 Lead

🤑 Sales

👻 Ghost score 0%

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SolarWinds

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

SolarWinds is a provider of IT infrastructure and operations management software that helps organizations monitor, observe, and manage hybrid IT environments. Its portfolio includes monitoring and observability, database performance, incident response, and IT service management (ITSM) tools, offered as SaaS and self-hosted solutions with AI and automation features to improve operational resilience and speed incident response.

📋 Description

• Own the Salesforce Sales Cloud and CPQ platform end to end, including architecture direction, functional design, roadmap, enhancements, and continuous improvement • Serve as executive-level subject matter expert for Sales Cloud and CPQ • Establish platform standards for data models, automation, security, and technical debt reduction • Improve quoting accuracy and cycle time with Sales Operations, Deal Desk, and Finance • Manage platform capacity, licensing, and vendor relationships • Own lead capture, enrichment, scoring, routing, qualification, conversion, and account/contact hygiene • Own the PRM platform and partner-facing experience, including onboarding, tiering, deal registration, co-selling, and co-marketing workflows • Lead Quote-to-Cash transformation and implementation of a modern revenue platform such as Salesforce Revenue Cloud • Define target-state architecture and migration path from existing CPQ platforms • Own and execute a minimum four-quarter rolling CRM capability roadmap • Build and run CRM demand intake, prioritization, and governance • Define and report platform KPIs • Establish release management, environment, and change-control practices • Lead, coach, hire, and develop product managers, product owners, and Salesforce developers • Direct offshore Salesforce development teams across sprint delivery cycles • Review designs and personally lead complex or high-risk initiatives • Manage concurrent programs and enhancement streams • Align with cross-functional IT and enterprise architecture teams • Advise Sales, Channel, Sales Operations, Marketing, and Finance leadership • Facilitate discovery and design sessions and capture requirements • Drive User Acceptance Testing and ensure low-defect delivery • Own adoption documentation, process flows, training, and change management

🎯 Requirements

• 12+ years of IT or business systems experience across the full software development lifecycle: analysis, design, development, testing, implementation, and documentation • 8+ years of hands-on experience with Salesforce Sales Cloud, including configuration, administration, data model, and process design in a complex enterprise org • 5+ years of hands-on experience with CPQ platforms, specifically Salesforce CPQ (Steelbrick), Salesforce Revenue Cloud (RCA), and/or Apttus/Conga CPQ • 4+ years of people leadership experience, including managing product managers, analysts, or administrators and directing offshore delivery teams • Demonstrated experience delivering Quote-to-Cash solutions in complex, multi-product, subscription, or channel-heavy environments • Proven experience leading at least one large-scale CRM or CPQ transformation or platform migration end to end • Strong working knowledge of Lead-to-Opportunity and Partner Relationship Management processes, including lead management, account management, and partner/channel operations • Deep command of CPQ concepts, product and configuration rules, pricing models, approval workflows, quote templates, contracting, amendments, renewals, and order generation • Ability to set platform strategy and architecture direction while remaining hands-on in solution design and escalations • Executive presence and exceptional communication, able to influence C-level stakeholders and engage technical teams • Strong program and portfolio delivery skills in agile environments • Financial and commercial acumen, including business cases, budgets, and revenue outcomes • Bachelor's degree (4-year) in a technical or business field required • Salesforce certifications strongly preferred: Sales Cloud Consultant, CPQ Specialist, Revenue Cloud, Platform App Builder, and/or Administrator