Technical Account Specialist

🕒 June 23

🏄 California – Remote

🏄 California – Remote

💵 $52.8k - $77.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Manage Diversey’s businesses within the assigned territory • Survey, install, maintain, and/or repair chemical dispensing platforms and leased dish machines at customer sites • Deliver the value proposition and meet contracted service level agreements for laundry, kitchen, and housekeeping applications • Build and maintain strong customer relationships • Use emerging electronic technology for communication, reporting, and auditing • Ensure customers have an outstanding experience with the Diversey cleaning and sanitation program • Establish relationships at all customer organization levels • Adhere fully to EHS policies, procedures, and better working practices • Install equipment following Standard Operating Procedures • Conduct routine customer visits • Maintain customer equipment in working condition • Train customers on safe equipment use, Safety Data Sheets, cleaning procedures, and product information • Check inventory, purchasing orders, and program compliance • Serve as the voice of the customer by recapping focus areas, following up on issues, and capturing customer satisfaction • Diagnose and resolve technical problems and conditions • Manage inventory levels in the company vehicle and storage units • Repair leased dish machines and equipment according to priorities and service level agreements • Complete timesheets, purchasing-order follow-up, equipment/parts consumption documentation, and weekly customer visit-plan reviews • Complete paid annual training and mandatory safety training

🎯 Requirements

• High School diploma or equivalent required • 1+ years of field service experience (maintaining industrial equipment / mechanical problem solving) or selling cleaning solutions/equipment to Hospitality/Food Service businesses • Availability to support business needs, including emergency calls during evenings/nights, weekends, and holidays • Computer technology experience – Email, Excel, Word, Google Apps, Cell Apps • Valid US Driver’s License with a good driving record and ability to drive for extended periods • Ability to move objects up to 40 lbs and execute precise work in limited spaces • Effective use of power tools in limited spaces • Plumbing and electrical skills • Professional attitude and self-motivated/directed • High attention to detail, time management, communication, decision-making, interpersonal relationships, and organizational skills • Ability to work cross-functionally to achieve company goals • Experience with Salesforce (FSL) (a plus) • CPFS Certified (a plus)

🏖️ Benefits

• Medical, dental and vision benefits available day one • 401(k) with matching • Paid time off plus holidays • Learning and development opportunities • Wellness programs • Discretionary bonuses • Competitive compensation • Comprehensive benefits • Opportunities for professional growth and development