Territory Account Specialist

Job not on LinkedIn

🕒 June 16

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $52.8k - $77.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🔬 Science

Energy • Science • Manufacturing

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Deliver an exceptional customer experience by effectively supporting Diversey’s cleaning and sanitation programs. • Build and maintain strong relationships at all levels within the customer’s organization, including end users, supervisors, and managers. • Promote a culture of safety by strictly adhering to EHS policies, procedures, and best practices. • Install equipment in accordance with established Standard Operating Procedures (SOPs). • Perform routine site visits to monitor program performance and customer satisfaction. • Ensure all customer equipment is maintained in proper working condition. • Provide training to customers on equipment operation, cleaning procedures, product usage, and Safety Data Sheets (SDS). • Monitor on-site inventory levels to ensure minimum required supplies are available, support order placement and program compliance. • Act as the voice of the customer by identifying key areas of concern, addressing issues, and capturing satisfactory feedback. • Diagnose and troubleshoot technical issues with equipment and system performance. • Maintain proper inventory levels in company vehicles and storage areas to support service needs. • Prioritize and perform repairs on leased dish machines and other equipment in accordance with service level agreements (SLAs). • Accurately complete service, installation, survey, and routine visit reports in Salesforce FSL and applicable customer reporting systems. • Carry out administrative tasks including daily timesheet submission, part/equipment order follow-up, documentation of consumption for cost allocation, and weekly visit planning in coordination with your manager.

🎯 Requirements

• High school diploma or equivalent required. • Minimum of 1 year of field service experience, including maintenance of industrial equipment and mechanical troubleshooting. • Minimum of 1 year experience selling cleaning solutions or equipment to clients in the hospitality or food service industry. • Flexibility to support emergency business needs, which may occur during evenings, nights, weekends, and holidays. • Proficiency with basic computer applications, including email, Microsoft Office (Excel, Word) Microsoft SharePoint, Microsoft PowerApps, and other mobile apps. • Valid U.S. driver’s license with a clean driving record and the ability to drive long distances as needed. • Ability to lift and move objects up to 50 lbs and perform precision tasks in confined or limited spaces. • Skilled in the safe and effective use of hand and power tools. • Strong mechanical and electrical aptitude, with proven plumbing and electrical troubleshooting skills. • Professional demeanor with a high level of self-motivation and the ability to work independently. • Strong attention to detail, time management, and decision-making skills. • Excellent communication, interpersonal, and organizational abilities. • Ability to collaborate across functions and departments to support company objectives.

🏖️ Benefits

• Medical, dental, and vision coverage • 401k (w/ employer match up) • 15 paid vacation days (accrued based on start date) • 8 paid fixed holidays annually • 24 hours floating holidays (accrued based on start date) • 80 hours of sick time (accrued based on start date)