Clinical Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota – Remote

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💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

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SoluStaff

51 - 200 employees

🏥 Healthcare

🎖️ Defense

🏭 Manufacturing

Healthcare • Defense • Manufacturing

Symmetrio is a full-service recruiting, staffing, and consulting company with decades of experience across various high-growth industries. They specialize in permanent placement, contract-to-hire, and staff augmentation, focusing on aligning talent with client goals and cultures. Symmetrio offers tailored recruitment solutions and advisory services in sectors such as life sciences, information technology, engineering, medical devices, logistics solutions, manufacturing, and building automation. Their team of talent acquisition experts is committed to understanding clients’ organizational needs and delivering specialized professionals to meet these challenges. With a strong emphasis on trust, understanding, and collaboration, Symmetrio aims to optimize operations and drive innovation and excellence for their clients.

📋 Description

• Provide in-depth clinical support and technical expertise to medical teams utilizing advanced surgical technology in operating room environments, with a focus on neurology-related procedures • Deliver hands-on training for neurosurgeons, OR nurses, and supporting staff • Support site readiness activities, including system installation and qualification, in collaboration with technical and engineering teams • Attend and support live cases, ensuring optimal workflow and clinical outcomes; assist with troubleshooting and documentation of case metrics • Build and sustain relationships with clinical stakeholders, ensuring confidence in system capabilities and long-term satisfaction • Document post-case findings, clinical outcomes, product feedback, and procedural insights through structured reporting tools • Act as a liaison between clinical users and technical support teams, ensuring continuous improvement based on real-world feedback

🎯 Requirements

• Bachelor’s degree in Nursing, Biology, Biomedical Engineering, Medical Technology, or a related clinical or life sciences field preferred • Previous experience working in an operating room, surgical, procedural, or medical device environment • Experience providing case coverage or direct clinical support during procedures preferred • Medical device clinical support, nursing, surgical services, or similar field-based healthcare experience preferred • Comfortable working directly with physicians, nurses, and multidisciplinary hospital teams • Strong communication, presentation, and clinical education skills • Ability to learn and communicate technical and clinical information effectively • Strong organizational skills and ability to manage multiple hospital accounts and scheduled procedures • Ability to travel throughout the assigned territory • Experience in neurosurgery, oncology, radiation oncology, or other surgical specialties is a plus, but not required

🏖️ Benefits

• Exceptional benefits package • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401K, IRA) • Paid Time Off (Vacation, Sick, & Public Holiday) • Bonus incentives

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