Product Delivery Specialist – Technology, Applications

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Arizona, +27 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $62k - $72k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 67 days.

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Solvd US

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

Solvd US is redefining claims management across Auto & Property through a blend of AI innovation, proprietary technology, and expert-led services that deliver measurable results for Insurers, Fleets, Rental, TPAs/MGAs, and adjacent industries.

📋 Description

• Configure Gateway and Hubcap to onboard new clients, including workflows, business rules, user roles, templates, notifications, and data mappings. • Build and maintain configuration standards and checklists. • Keep accurate records of each client's configuration. • Serve as second-level application support. • Troubleshoot issues, reproduce defects, and determine whether causes are configuration-related. • Fix configuration issues and route code defects to engineering with clear reproduction steps. • Track open issues to closure and keep the product manager and operations informed. • Work with the product manager to clarify requirements and confirm configurations meet them. • Write test cases, build test files, run testing, and support user acceptance testing. • Prepare release notes and configuration documentation for each go-live. • Monitor new clients after go-live and resolve issues quickly. • Identify repetitive setup and support steps and propose improvements using templates, scripts, automation, or AI tools. • Use AI tools for documentation, test cases, and analysis while checking output and protecting client data.

🎯 Requirements

• 2–4 years in application support, implementation, configuration, or technical support for a software product. SaaS preferred. • Hands-on experience configuring a business application, such as a workflow tool, rules engine, CRM, or claims system. • Methodical troubleshooting; ability to read an error message, isolate a problem, and write a clear defect report. • Experience with software testing and user acceptance testing. • Experience working in Jira, including creating, updating, and tracking tickets. • Clear written communication with technical and non-technical people. • Bachelor's degree or equivalent practical experience. • Experience in insurance claims, auto physical damage, fleet, or property. • Basic SQL or strong Excel skills. • Familiarity with APIs, file formats (CSV, JSON, XML), and data mapping. • Experience working on an Agile team. • Regular, practical use of AI tools in daily work.

🏖️ Benefits

• Comprehensive benefits, including health, dental, vision insurance, and more. • 401(k) plan options • Paid time off, sick time, and paid holidays. • The opportunity to grow with a dynamic, innovative team in a startup-like culture.

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