Repair Vendor Manager

🔥 0 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Solvd US

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

Solvd US is redefining claims management across Auto & Property through a blend of AI innovation, proprietary technology, and expert-led services that deliver measurable results for Insurers, Fleets, Rental, TPAs/MGAs, and adjacent industries.

📋 Description

• Recruit, evaluate, onboard, and contract qualified collision repair facilities • Identify and remove facilities that fail to meet performance or compliance standards • Maintain appropriate geographic distribution of repair facilities • Conduct regular business reviews with network partners • Monitor repair quality, cycle time, customer satisfaction, supplement frequency, communication, and assignment acceptance • Establish performance expectations and corrective action plans for underperforming facilities • Place facilities on performance improvement plans and monitor progress • Recognize and reward high-performing facilities through increased assignment opportunities and strategic partnerships • Analyze network data and trends to improve overall network performance • Ensure network facilities maintain required insurance coverage, business licenses, certifications, and OEM qualifications • Verify facilities have the equipment, technology, and capabilities to repair vehicles safely and properly • Monitor compliance with company standards and contractual obligations • Coordinate audits and documentation reviews • Build relationships with multi-shop operators and strategic network partners • Serve as the primary contact for escalated partner issues and operational concerns • Collaborate with partner leadership to improve operational performance • Represent Solvd at industry meetings, conferences, and partner events • Collaborate with Operations, Client Success, Sales, Product, and Customer Support teams • Provide network expertise during client implementations and market expansions • Support initiatives to increase network capacity, quality, and efficiency • Communicate market intelligence and partner feedback to internal stakeholders

🎯 Requirements

• Bachelor’s degree in Business, Automotive Management, or a related field, or equivalent industry experience required • 5+ years of experience in network/vendor management required • Experience managing collision repair networks for an insurance carrier, third-party administrator, or technology provider preferred • Strong understanding of collision repair processes, estimating platforms, repair standards, and OEM certification requirements preferred • Demonstrated experience managing business relationships and negotiating with external partners • Strong analytical, communication, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Willingness to travel regularly to visit network partners and attend industry events • Knowledge of collision industry performance metrics and KPIs preferred • Experience with performance dashboards and business analytics preferred • Existing relationships within the collision repair industry preferred

🏖️ Benefits

• Comprehensive benefits, including health, dental, vision insurance, and more • 401(k) plan options • Paid time off, sick time, and paid holidays • Opportunity to grow with a dynamic, innovative team in a startup-like culture