In Patient Facility Homecare Specialist

🔥 18 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $50.2k - $69.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solventum

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Create and distribute daily worklists, workload assignments, and operational reports to support team execution and SLA adherence • Serve as a primary resource for escalations and team questions, including priority account handling and coordination across queues • Audit accounts for quality assurance, identify trends, and provide coaching, feedback, and training recommendations • Train and monitor new employees • Support team and department meeting facilitation and communications • Partner cross-functionally as a liaison among Sales, Field Service, and Collections • Produce ad hoc reports • Recommend process improvements, mass adjustments, and write-offs for management approval • Assist the Supervisor/Manager with special projects • Ensure responsibilities align with departmental goals and established procedures

🎯 Requirements

• Bachelor’s degree or higher from an accredited institution and five (5) years of accounts receivable (AR) experience and one (1) year of call center experience; OR High School Diploma/GED from an accredited institution and nine (9) years of accounts receivable (AR) experience and one (1) year of call center experience • Working knowledge of intermediate accounting concepts and AR processes • Experience working independently with attention to detail, planning, organization, and communication skills • Prior problem-solving and negotiation skills • Ability to manage conflict and interact effectively with diverse customers while maintaining composure • Healthcare background with experience in customer service, training/coaching, and leadership • Experience supporting Kaiser accounts and related workflows • Experience leading teams through training, coaching, and performance improvement initiatives • Experience managing shifting priorities and tight deadlines • Ability to maintain confidentiality and exercise discretion in business relationships • Experience communicating information verbally and in writing, clarifying disagreements, and resolving conflicts • Teamwork and critical thinking skills, including prioritization, time management, active listening, adaptability, and decision-making • Must be legally authorized to work in the country of employment without sponsorship for employment visa status

🏖️ Benefits

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits