Product Consultant

🔥 5 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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BlueCross BlueShield of South Carolina

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

⚕️ Healthcare Insurance

💸 Finance

Healthcare Insurance • Insurance • Finance

BlueCross BlueShield of South Carolina is a leading health insurance provider that offers a variety of health plans, including individual and family plans, Medicare options, and group health plans. The organization focuses on providing coverage and resources for members, employers, and healthcare providers, ensuring access to quality healthcare services. With a commitment to promoting healthier lifestyles and supporting community health, BlueCross BlueShield of South Carolina plays a vital role in the healthcare landscape of the region.

📋 Description

• Manages external vendor after launch and implementation to include group onboarding, sales training, resolution of member level issues and client/vendor invoicing • Analyzes and coordinates submission of aggregate executive summaries regarding efficacy of the product/program that are both client facing and line of business specific • Develops, coordinates, evaluates, and provides customer support for activities/programs • Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience • Maintains training and marketing materials • Builds and maintains strong relationships with external companies and internal Lines of Businesses • Maintains detailed procedures/documentation of data sources and all related product methodology • Responsible for developing and implementing policies/procedures, onboarding, and invoicing • Prepares charts, illustrations or other graphic presentations, as well as narrative analysis • Monitors/interprets trends and offers solutions to address emerging healthcare utilization trends

🎯 Requirements

• Bachelor's degree in job related field • Associates degree plus an extra 2 years of job-related work experience for a total of 6 years of required work experience OR 8 total years required work experience • Three (3) years of product experience (wellness, virtual care, transparency, etc.) • Experience managing multiple product lines • Knowledge of backend claims • Experience meeting contract SLAs • Exceptional communication skills • Experience presenting in front of a virtual audience • Great organizational skills & Attention to detail

🏖️ Benefits

• Subsidized health plans • Dental and vision coverage • 401k retirement savings plan with company match • Life Insurance • Paid Time Off (PTO) • On-site cafeterias and fitness centers in major locations • Education Assistance • Service Recognition • National discounts to movies, theaters, zoos, theme parks and more