Donation Support Coordinator

Job not on LinkedIn

🔥 29 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Southern Legacy of Life (formerly ARORA)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Southern Legacy of Life is a nonprofit organization that coordinates organ, eye, and tissue donation across Arkansas. For decades it has acted as the bridge between generous donors and transplant recipients, operating a donor registry, providing compassionate support and resources to donor families, and partnering with hospitals and medical professionals to maximize donation opportunities. The organization leads community education and outreach, runs events and volunteer programs, and maintains offices in Little Rock and Fayetteville to serve its statewide service areas.

📋 Description

• The Donation Support Coordinator I (DSC I) is primarily responsible for answering incoming and making outgoing calls which communicate and promote organ, tissue, and eye donation • DSC I is to facilitate donation through the acts of taking referrals via the telephone and computer (iReferrals) referrals • The DSC I will enter data into SLL's referral database • Answers in-coming calls for donor referrals in a prompt and professional manner • Responds appropriately to potential donor referrals by phone and conducts a comprehensive initial assessment of potential donors' medical status according to SLL, FDA, and AATB guidelines • Completes appropriate data entry and documentation in a timely and thorough manner and maintains proper documentation of activities • Facilitates ongoing communication with the health care team, funeral home, family or other agency during the evaluation of referred potential tissue donors • Maintains regular and punctual attendance at assigned work location • Accurately document timekeeping records • Completes and maintains appropriate documentation in a timely and thorough manner including activities such as training documentation, mileage, expenses, electronic schedule of SLL events, and other forms • Proofs work for accuracy and completeness • Demonstrates professional appearance, behavior and standards in all business dealings and interactions

🎯 Requirements

• High school diploma or equivalent required • Possess strong organization and interpersonal skills • Possess effective communication and listening skills • The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity • Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction • Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks • Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.

🏖️ Benefits

• Works in normal office environment and other locations as essential and secondary functions necessitate • Remote workers should have a dedicated workspace that maintains HIPAA compliance • Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position • May require travel by commercial or chartered aircraft • Non-smoking office