Account Services Coordinator

🕒 May 29

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SouthState Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Assists in performing community association account services functions. • Coordinates account services processes used within the sales organization for large and top designated relationships. • Monitors and maintains high levels of quality, accuracy, and process consistency in account servicing efforts. • Identifies opportunities for sales and service process improvement. • Works closely with the Association Banking Account Service Manager to inspect service process quality. • Participates in training and cross-training delivery to other teammates. • Contributes to the development and administration of service incentive compensation programs.

🎯 Requirements

• Four Year College Degree, Masters preferred, or comparable. • 2+ years of business banking customer support, or 2+ years’ experience in the Community Association Management industry. • Knowledge of community association banking account management, strong computer skills, outstanding customer service skillsets, working in a team orientation.

🏖️ Benefits

• Required annual compliance training • Continuing education for certification requirements