Director, Customer Risk

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SouthState Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Support SouthState Bank’s enterprise wide BSA/AML Program to ensure all regulatory requirements are met related to compliance with the onboarding, initial and ongoing monitoring and review of high and higher-risk customer relationships. • Design and implement BSA/AML related customer risk program elements to support the identification and oversight of higher risk activities throughout the company; • Maintain expertise in all industry segments, product types and services generally considered high risk from a BSA/AML perspective; • Manage the unit workflow and ensure duties of staff are performed as expected; conduct periodic quality control reviews to ensure high risk reviews are properly documented and unusual activity referrals are generated as warranted; • Collaborate with colleagues across the company, including the FIU management team, to protect SSB's interests and advise the business lines on BSA/AML risk mitigation strategies, develop tools and methodologies to analyze, assess and monitor customer risk, contribute to key regulatory initiatives and report on customer risk exposures and metrics to enable an informed and strategic decision-making process; • Maintain working knowledge of correspondent banking, including Wolfsberg and FATF oversight and monitoring requirements as applicable; manage the monitoring of downstream bank customer activity to ensure appropriate risk classification, oversight and the identification of unusual activity; • Monitor the regulatory environment and industry trends to stay abreast of emerging risk; • Responsible for the identification, tracking, risk classification and review of all relationships/accounts designated by the bank as high or potentially higher risk, as defined by regulatory guidance, the bank's risk assessment and/or policy; • Maintain records related to all higher risk groups for use in assessing risk and required regulatory reporting; • Perform up front due diligence and continued oversight of complex high-risk relationships; • Ensure performance of risk-based periodic reviews of high-risk relationships; • Develop, implement and maintain written procedures to support the functions performed in the Customer Risk unit; • Manage, in collaboration with the FIU Systems and Technology unit, the Customer Risk elements of the bank’s transaction monitoring platform; • Process requests for information related to audits and examinations; • Prepare and deliver training materials to impacted staff as needed or assigned; • Assist in projects as may be assigned related to BSA/AML and OFAC; • Act as a technical resource for the various business lines for matters pertaining to higher risk activities, industries, customers and relationships; • Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts; • Maintain proficiency in all aspects of BSA/AML compliance; • Adhere to all provisions of SouthState Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures.

🎯 Requirements

• Bachelor’s degree preferred • Minimum 7-10 years of related senior level BSA/AML experience in the financial services industry; preference given to experience in a mid-size tier or larger financial institution • Experience managing people and projects • Experience conducting investigations and enhanced due diligence at an advanced level • Extensive experience with complex commercial structures • Experience with private capital, payments, trade finance, international banking a plus • Experience monitoring, reviewing and analyzing account activity in order to identify unusual or suspicious activity • Certified Anti-Money Laundering Specialist (CAMS) and/or other professional BSA/AML related certification preferred • In-depth knowledge of BSA/AML regulations related to monitoring of higher risk customer relationships • Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions • In-depth knowledge of and expertise in all industry segments, products and services classified as higher risk by any regulatory agency or prudential regulator.

🏖️ Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Other duties and responsibilities may be assigned, according to the needs of the bank.