Senior Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $105k - $160k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Spotlight Media

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

🛍️ eCommerce

📱 Media

🤝 B2B

eCommerce • Media • B2B

Spotlight Media is a full-service TikTok Shop partner agency that cold-starts and scales consumer brands on TikTok Shop by handling end-to-end shop management, paid media, affiliate and creator management, livestream shopping, and branded content production. They combine strategy, creator networks, and data-driven paid campaigns to drive rapid GMV growth, viral product launches, and sustained eCommerce performance for clients.

📋 Description

• Lead full-funnel TikTok Shop growth strategies: assortment, pricing, promotions, content, live events, and creator/affiliate programming. • Set quarterly GMV, ROI, and margin goals - and deliver them. • Conduct regular WBRs and QBRs, translating complex performance into actionable insights for executives. • Identify opportunities for expansion, upsells, and scope evolution. • Build and operationalize affiliate/creator programs, including commission structures, contracts, and KPIs. • Align creators with client goals, promotional calendars, and content strategies. • Lead live shopping events end-to-end: scripting, host selection, pin strategies, and post-event analysis. • Partner with creative teams to optimize content for conversion. • Align shop inventory, attribution, and catalog with ad campaigns (Spark Ads, Shopping Ads, etc.). • Build and interpret dashboards, analyze funnel drop-offs, and test hypotheses. • Translate raw data into client-facing narratives and recommendations. • Serve as the internal glue, coordinating between client, brand, TikTok. • Escalate issues, remove roadblocks, and ensure alignment. • Mentor junior team members, build scalable playbooks, and raise the bar for execution.

🎯 Requirements

• 3–6+ years’ experience in e-commerce marketplaces, digital commerce operations, or social commerce. • Hands-on operator experience in TikTok Shop (Seller Center, creator marketplace, live commerce, or shop ads). • Proven track record of owning revenue/growth targets (GMV, AOV, margins). • Analytical depth - you’re comfortable in Excel/Sheets and can work with dashboards and reporting tools. • Exceptional client communication, executive storytelling, and negotiation skills. • Comfortable in ambiguity - you can chart a path forward with little precedent. • Experience leading or mentoring junior team members. • You must have at least one year of experience managing TikTok Shop end-to-end.

🏖️ Benefits

• Competitive compensation, health benefits, and performance-based bonuses