Claims Specialist – Trucking

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🕒 May 6

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Logo of Spotter Labs

Spotter Labs

1 - 10 employees

Founded 2020

🚗 Transport

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2021-11

Transport • Artificial Intelligence • SaaS

Spotter Labs is a company that offers AI-driven solutions to enhance trucking efficiency and maximize earnings for drivers and owner-operators. Utilizing advanced technology, Spotter enables users to schedule personal work times, select preferred destinations, and avoid unfavorable markets using a NO-GO map. The platform intelligently recommends loads based on their score, connecting drivers with optimal opportunities. With special considerations for motor carriers (MCs) older than six months, Spotter provides competitive pricing and services for various stages of MC age.

📋 Description

• Claims Assessment: Review and evaluate trucking claims submitted by clients to determine their validity, coverage, and potential payouts. • Conduct thorough investigations to collect relevant information from various parties involved, including drivers, trucking companies, and insurance adjusters. • Cost Analysis: Utilize your expertise to analyze maintenance records, repair invoices, and other documentation to accurately calculate truck and trailer maintenance costs. • Documentation and Reporting: Maintain accurate and comprehensive records of all claims, communications, and decisions made throughout the claims process. • Customer Communication: Serve as the primary point of contact for clients during the claims process. • Regulatory Compliance: Stay informed about industry regulations, company policies, and best practices related to claims processing. • Continuous Improvement: Collaborate with team members to identify opportunities for improving claims processing efficiency and accuracy.

🎯 Requirements

• Strong understanding of trucking operations, including familiarity with truck and trailer maintenance practices and costs. • Previous experience in the trucking industry is a significant advantage. • Experience in claims processing, insurance, or a related field is preferred. • Understanding of claims management software is a plus. • Excellent analytical and problem-solving abilities. • Strong verbal and written communication skills are essential. • Detail-oriented with strong organizational skills. • Proficiency in relevant software and tools for claims management and documentation.

🏖️ Benefits

• Flexible Work Environment: Benefit from a fully remote work setup, allowing you to maintain a healthy work-life balance. • Growth Opportunities: Be part of a forward-thinking company in the trucking industry, with opportunities for professional development and career advancement. • Collaborative Culture: Join a supportive team that values collaboration, innovation, and continuous improvement.

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📋 Claims Specialist