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Mental Health Management Consultant, LPC/LCSW/LMFT

🔥 14 minutes ago

🇺🇸 United States – Remote

đź’µ $38 - $48 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’Ľ Consultant

Where this job comes from

Posted on Spring Health's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of Spring Health

Spring Health

501 - 1000 employees

đź’Ľ Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

đź“‹ Description

• Provide management consultation enhancing employee wellbeing and workplace effectiveness • Coordinate and deliver virtual critical incident response • Complete management referral intakes according to established guidelines • Assure appropriate placement of management-referred employees • Provide guidance regarding EAP protocols to counselors • Complete daily incoming-queue shifts and meet speed-to-answer service-level requirements • Provide follow-up regarding employee compliance and feedback to supervisors, HR, and managers • Confirm necessary paperwork and signed releases are in place for coordination with providers and HR/managers • Provide limited after-care monitoring to ensure employee safety and treatment continuation • Assess risk and manage member and organizational crises through in-the-moment support, triage, safety planning, and follow-up • Identify and problem-solve barriers or disruptions to care with leadership support • Act as a subject matter expert on customer benefits ecosystems and programs • Provide appropriate member referrals and support the navigation team • Maintain accurate, complete documentation meeting risk-management and regulatory requirements • Use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency

🎯 Requirements

• LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience • Independent licensure required • SAP qualified preferred • CEAP certification preferred • Supervisory experience and/or experience working with management and human resource professionals preferred • Crisis management and SUD experience • Familiarity with basic terminology and concepts used in employee assistance/human services programs • EAP experience • Experience delivering and coordinating critical incident response required • Experience working with diverse populations; bilingual preferred • Knowledge of healthcare settings and community resources • Tech and computer savvy; very comfortable adopting new technologies and platforms and efficient in tech-related tasks • Excellent written and verbal communication skills • Able to go above and beyond, multi-task, and context switch • Must be eligible to work in the U.S. • Must not be actively employed with direct competitors during employment with Spring Health

🏖️ Benefits

• Competitive total rewards package • Stock options • Benefits • Equal opportunity employment • Reasonable accommodations for qualified individuals with disabilities and disabled veterans

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