Vice President, Global Strategy – Operations

🔥 14 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $230.4k - $290k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Drive international operational strategy and partner with product, legal, and clinical teams to scale Spring Health's international footprint • Orchestrate global delivery networks and optimize service reliability across 200+ international markets • Align cross-functional, matrixed teams to deliver mental healthcare infrastructure to members, customers, and providers worldwide • Shape the long-term global expansion roadmap, focusing on service delivery excellence and expansion • Act as an internal general manager aligning organizational capabilities with market needs • Partner with Go-To-Market teams to identify operational readiness capabilities that accelerate revenue generation and market entry • Build operational rigor, standardization, and process excellence across international fulfillment and support channels • Champion local market customization and regional delivery models for culturally relevant and clinically compliant care • Build relationships with regional providers and strategic fulfillment networks globally • Balance international regulatory, legal, and operational trade-offs for safe cross-border service delivery • Resolve cross-functional operational roadblocks and manage international dependencies under changing market conditions • Audit and optimize regional operational processes to eliminate inefficiencies and improve service velocity • Meet or exceed revenue expansion and retention goals • Improve operational efficiency, reduce care support and fulfillment costs, and raise quality standards • Execute and scale the in-house care delivery infrastructure roadmap across international target regions

🎯 Requirements

• 15+ years of progressive leadership experience heading complex operations, network management, or general management functions • Direct experience successfully scaling operational footprints from the United States into international markets • Deep professional working knowledge of global healthcare delivery models, international compliance frameworks, and cross-border regulatory landscapes • Proven track record managing and developing high-performing, cross-functional teams in a fast-paced matrixed environment • Strong data-driven decision-making capability with demonstrated experience establishing operational tracking metrics and key performance indicators • Excellent relationship-building capabilities with a pre-existing network of global healthcare stakeholders, providers, or vendors • Professional experience within employee benefits and commercial health plan operations spaces is nice to have • Experience designing or managing centralized global shared services models is nice to have

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day • One Medical accounts for employees and dependents • HSA and FSA plans, with Spring contributing up to $1K for HSAs depending on plan type • Employer-sponsored 401(k) match of up to 2% • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents • Paid vacation, sick leave, and company holidays • Parental leave after 6 months tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents • Access to Noom weight management program • Fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses • Access to Wellhub for fitness, mindfulness, nutrition, and sleep • BrightHorizons sponsored child care, back-up care, and elder care • Up to $1,000 annual professional development reimbursement • $200 per year donation matching • Equity as part of the competitive total rewards package • Remote work with quarterly travel to the New York City headquarters