Academic Program Success Lead, New Initiatives

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, California, +5 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $90k - $120k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Springboard International Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📚 Education

🏢 Enterprise

Consulting • Education • Enterprise

Springboard International Inc. is a consultancy firm that acts as a success navigator by helping clients build high-performing organizations. The company focuses on the intersection of people, processes, and strategy to develop sustainable organizations, impactful leaders, and effective learning systems. Springboard International offers services such as educational ecosystems and e-learning, retreat planning and facilitation, organizational strategic planning, and team leadership development. Known for its skilled facilitation and strategic planning, Springboard has earned the trust of its clients by helping them achieve operational improvement and strategic focus. The firm is seen as an extension of their clients' teams, providing additional facets and skillsets needed for success.

📋 Description

• Own end-to-end student support and delivery for multiple new initiatives, from strategic course framing through execution • Identify capability gaps in programs and student journeys, then design, iterate, and operationalize infrastructure • Translate portfolio-level insights into strategic recommendations, cross-functional prioritization, and roadmaps • Directly manage and develop a high-performing team through organizational change • Design learner experience operations and identify process or capability gaps • Embed AI tools and AI fluency across the team's work • Support external partnerships and equip Client Success teams with relevant context and perspectives • Build trust across internal teams and align stakeholders around goals, timelines, accountability, and outcomes • Deliver outcomes including retention, refunds, engagement, CSAT, NPS, completion, and externship hand-offs • Grow Springboard's Allied Health and AI program portfolio and create scalable playbooks, processes, and automations

🎯 Requirements

• 7-10 years of professional experience, including end-to-end ownership of meaningful work and some experience in a rapidly evolving startup environment • Founder mentality, with examples of creating operational capabilities without an existing playbook • Effective people management skills and ability to develop team members • Experience recruiting, negotiating with, and managing external partners • Ability to structure mutually beneficial partnership agreements • Operational design and systems/workflow thinking • Good judgment regarding MVP development versus operationalization, especially around compliance, accreditation, and partner relationships • Extensive use and fluency with AI tools • Ability to structure ambiguous, complex problems and prioritize effectively • Cross-functional influence without positional authority