Senior Solutions Consultant

🔥 19 minutes ago

🌵 Arizona, Colorado, +2 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $121k - $201k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Act as a key member of the account team for your territory, working directly with prospects and customers during sales cycles as a trusted advisor • Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX • Understand potential business opportunities at customer prospects • Design and present tailored solutions using Sprinklr’s platform • Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements to demonstrate solution fit and strategic impact • Collaborate with cross-functional teams to deliver compelling demos, create solution architectures and align to positive business outcomes

🎯 Requirements

• Experience Solutions Consultant/Sales Engineer with experience in a role at a SaaS company working with Enterprise clients • A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting • Familiar with platforms such as CRM, Marketing Automation, Social Media Management, Business Intelligence and CCaaS • Comfortable engaging with stakeholders from C-suite to practitioner, with strong storytelling and presentation skills • Thought leader with a track record of publishing, speaking, or contributing to industry conversations • Bachelor's degree in Marketing, Business, Communications, or a related field • 5+ years' experience in a solutions consulting/sales engineering role

🏖️ Benefits

• Voluntary healthcare coverage for you and your family • Paid time off to recharge • Open Mentoring Program