Manager II, Security Operations

Job not on LinkedIn

🔥 21 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $133.8k - $204.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🛡️ Security Operations

👻 Ghost score 0%

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SPS Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

💼 Consulting

☁️ SaaS

💰 $7.5M Series unknown on 2007-06

Logistics • Consulting • SaaS

SPS Commerce is a SaaS company that operates an intelligent supply chain network connecting retailers, brands, manufacturers, distributors, and logistics providers. It provides cloud-based EDI/B2B data connectivity, APIs, order and fulfillment orchestration, analytics, and embedded AI (SPS MAX) to automate workflows, ensure compliance, onboard trading partners, and improve retail supply chain performance and visibility.

📋 Description

• Lead Security Operations on the Cyber Engineering & Defense team • Directly manage Cyber Defense engineers and analysts • Own an 8-person L1/L2 SOC contractor pod under a managed-services model • Own SOC operational performance, including alert triage MTTD/MTTR, true-positive rate, ticket throughput, and time-to-containment • Serve as incident commander for Sev1 and escalated security incidents • Manage severity determination, cross-functional and executive communications, and resolution paths • Own operational accountability for AI agents in the SOC and detection-and-response pipeline • Define escalation thresholds, human-in-the-loop checkpoints, and output quality controls • Manage the MSP/contractor relationship, including onboarding, performance, retention, and escalation quality • Translate Cyber Defense strategy into a tactical SecOps roadmap • Own the SecOps Jira project and quarterly sequencing • Own quality of Cyber Defense tooling, including SIEM detection content, source health, CrowdStrike administration, NG-SIEM migration, and SOAR runbooks • Run a healthy 24x7 on-call rotation across FTE and contractor coverage • Provide day-to-day management, coaching, weekly 1:1s, and career development for Cyber Defense staff • Partner with Agentic Cyber Engineering on capability definition, development, and delivery of agentic systems

🎯 Requirements

• 8+ years in security operations, detection engineering, or incident response • Experience maturing Cyber capabilities and driving organizational transformation • Demonstrated Sev1 incident command experience with cross-functional engineering and executive communications • Track record of owning a multi-quarter security program end-to-end, including roadmap, execution, and measurable risk reduction • Experience owning MSP/MSSP relationships at scale, including renewal economics, scope changes, and consolidation decisions • Working knowledge of EDR, SIEM, SOAR, and ticketing tooling • Working knowledge of tools such as CrowdStrike, NG-SIEM/Panther/Splunk/Sentinel, Tines/Torq/Phantom, and Jira • Demonstrated ability to coach engineers, run effective 1:1s, and deliver clear performance feedback • 3+ years of direct people management, including hiring, performance management, and career development preferred • Direct experience with CrowdStrike Falcon, Panther, Tines, AWS, EKS, and Atlassian preferred • Familiarity with supply chain attack patterns and CI/CD security preferred • Experience working with distributed or offshore SOC teams preferred • Experience directing or overseeing AI agents in an operational service-delivery context preferred • Experience with agentic frameworks and orchestration such as LangGraph or agent tool-use pipelines preferred • Industry certifications such as GIAC GCIH/GCIA/GCDA, OSCP, or CISSP preferred

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • Paid time-off • 401(k) • Health and flexible spending accounts • Stock purchase plan • Hybrid work with remote flexibility • In-person collaboration opportunities