Centralized Refill Support Pharmacy Technician, CPhT Certification Required

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟢 Junior

💊 Pharmacist

👻 Ghost score 12%

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St. Elizabeth Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

Healthcare

St. Elizabeth Healthcare is a regional healthcare system and hospital network providing comprehensive, patient-centered medical services across Northern Kentucky, Southeastern Indiana and Greater Cincinnati. The organization operates hospitals, urgent care and emergency departments, primary and specialty care (including cancer, heart & vascular, maternity, orthopaedics and surgery), virtual/telehealth visits, mobile health units (mobile mammography and cardiovascular units), community outreach and a foundation for donations. The system supports more than 800 physicians and advanced practice providers, offers patient-facing services such as MyChart, online scheduling, language services, financial assistance, and public health resources.

📋 Description

• Manage electronic medication refill requests supporting St. Elizabeth Physicians’ offices • Process medication refills according to protocols • Provide customer service to patients • Communicate with providers and office staff • Assist with medication prior authorizations • Guide patients and health care teams regarding patient medication assistance • Communicate via EMR or verbally with physicians, clinicians, pharmacists, and staff regarding patient medication concerns • Ensure patient encounter information is complete, accurate, and compliant with workflow protocols • Ensure completion of medication refills and prior authorization requests • Ensure accurate and timely distribution of other patient requests • Apply customer service principles to interact calmly and pleasantly with patients • Comply with HIPAA regulations • Complete other assigned duties in a timely, thorough, and accurate manner

🎯 Requirements

• CPhT (Certified Pharmacy Technician) through PTCB or NHA exam • Kentucky Board of Pharmacy Technician Registration • High School Diploma or GED • PTCB or NHA certification • 1 year of work experience in a pharmacy setting is required • Ability to manage and prioritize multiple tasks • Knowledge of Excel, Word, Outlook and PowerPoint and ability to learn other computer skills • Good organizational skills • Ability to work professionally with doctors, hospital administration, management, SEP employees and the public • Knowledge of current practice management and electronic medical record systems (training provided) • Critical thinking and problem solving • Customer service skills reflecting a patient-centered attitude • Understanding of pharmacy calculations and medical terminology • Ability to work successfully in a team-based decision-making culture • Ability to work independently resulting in effective outcomes and on-time performance • Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events • Must respond and follow through with requests promptly • Must work carefully and precisely with attention to detail • Must utilize resources wisely

🏖️ Benefits

• Remote Work Eligible (Must live within 1 hour from Erlanger KY to be considered) • No Nights, Holidays, or Weekends. • Paid Time Off • Medical, Dental, and Vision • 403b with Match • Opportunity for Career Growth