Executive Director – Financial Systems, Service & Transformation

🔥 21 minutes ago

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Stanford Health Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1885

🏥 Healthcare

Healthcare

Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.

📋 Description

• Set the vision, roadmap, and investment priorities for finance systems and transformation • Establish governance for foundational data model, security, controls, release management, and partner performance • Lead portfolio financial stewardship, including budgets, business cases, and value realization • Provide executive functional oversight for ERP finance modules and related finance applications, including lifecycle planning, requirements, testing, upgrades, integrations, and process standardization • Lead the AskFinance service model and finance knowledge management capabilities to improve intake, triage, routing, service levels, and issue resolution • Define and enforce service levels (SLAs) and performance metrics to improve user experience for finance and other organizational stakeholders • Lead a disciplined finance transformation portfolio with standardized intake, prioritization, governance, communications, training, and adoption measurement • Identify and prioritize high-impact automation opportunities and serve as a catalyst for change across finance and business functions • Identify and implement top-down systemic opportunities to simplify and automate finance and controllership processes using workflow, Robotic Process Automation, pro-code tools, and AI • Lead and develop high-performing teams while fostering a culture of accountability, operational excellence, systems thinking, learning, continuous improvement, and collaboration with stakeholders in TDS, HR, Finance, and operations • Establish clear ownership and accountability, performance expectations, and development plans for the department

🎯 Requirements

• Bachelor’s Degree in business, finance, accounting, computer / data science or related field required • Master’s Degree in business administration, health administration, CPA or related relevant field preferred • Minimum twelve (12) years of progressively responsible and directly related work experience required • Experience working in Finance at complex healthcare organization preferred • Expertise overseeing Workday ERP finance modules and related finance applications, including roadmaps, upgrades, integrations, sustainment, and optimization • Strong ability to communicate complex technical and financial concepts to senior executives and diverse stakeholder groups • Proven ability to build high-performing teams and strong partnerships across Finance, TDS, HR, and operational leadership • Ability to lead transformation and continuous improvement using data, customer feedback, and disciplined delivery practices • Health industry knowledge and context – understanding of Stanford Health Care’s position in the continuum as an Academic Medical Center and developing health system • Experience designing and operating finance service delivery and knowledge management capabilities, including ServiceNow-based intake and workflow management • Demonstrated portfolio, project, and change management capability, including governance, communications, training, and adoption measurement • Ability to identify and implement automation and AI-enabled improvements with appropriate governance, controls, and risk management • Knowledge of data governance, master data stewardship, access controls, segregation of duties, and audit readiness in a regulated healthcare environment • Experience with vendor and partner management, including contract performance, service delivery, and cross-functional coordination

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities