Field Service Coordinator

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🚘 Automotive

🏗️ Construction

📦 Logistics

💰 Post-IPO Debt on 2023-03

Automotive • Construction • Logistics

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Conduct end-user demonstrations and product knowledge events with Sales and Field End User Specialists • Learn and support Service Center operations, including retail, back-end repair, inventory management, and profit and loss statements • Service and manage end-user accounts through strategic planning and business solutions • Support service repair marketing programs and promote new products and accessories • Convert competitive products to gain market share • Grow the account base through prospecting for new customers • Promote Stanley Black & Decker brands through marketing programs, field resources, distribution partners, product placement and safety training • Call on end-users at offices and job sites within an assigned area to seed products and drive conversions • Identify sales opportunities and deliver value-added offerings while maintaining profitable ROI • Build relationships with key end users and act as liaison among product managers, markets and SBD resources and teams

🎯 Requirements

• Bachelor’s degree preferred • Minimum of 3–5 years of sales and customer service experience • Experience with power tools and construction • Willingness to travel up to 80% within the specified sales territory and potentially outside the territory • Ability to travel up to two weeks at a time • Experience with point-of-sale systems • Experience entering purchase orders

🏖️ Benefits

• Medical insurance • Dental insurance • Life insurance • Vision insurance • Disability insurance • 401(k) • Employee Stock Purchase Plan • Paid time off, including paid vacation, holidays and personal days • Tuition reimbursement • Wellbeing and wellness programs • Discounts on Stanley Black & Decker tools • Discounts through partner and vendor programs • Career development and multiple career paths • Digital learning portal • Lean Academy and online university • Certificates and specializations from renowned colleges and universities • Volunteerism and sustainable business practices