
1001 - 5000 employees
📣 Marketing
🛍️ eCommerce
đź›’ Retail
Marketing • eCommerce • Retail
Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.
🔥 2 minutes ago
🍂 Massachusetts, South Carolina – Remote
⏰ Full Time
🟢 Junior
đź’° Accounts Receivable
🚫👨‍🎓 No degree required
đź‘» Ghost score 10%
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1001 - 5000 employees
📣 Marketing
🛍️ eCommerce
đź›’ Retail
Marketing • eCommerce • Retail
Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.
• Collect cash for open accounts receivable and follow up with customers until payment resolution • Research accounts receivable issues, reconcile payment remittances, and resolve billing discrepancies • Minimize bad-debt write-offs and maximize cash receipts while balancing customer needs • Complete cash-on-account activity, escalations, credit reviews, and related tasks within service-level expectations • Learn customer ordering platforms and understand billing integration • Identify, recommend, and implement process improvements, including automation opportunities • Create standard operating procedures for high-effort accounts and perform root-cause analysis • Plan and prioritize work to meet service-level agreements, goals, and objectives • Communicate with customers regarding past-due invoices and lead conference calls to resolve issues • Provide ad hoc reports and statements to internal and external customers • Negotiate payment plans or settlements for significantly past-due balances within established guidelines • Present account-reconciliation findings to customers and internal partners, including Sales, Customer Setup, Contract Gateway, and leadership teams • Communicate directly with customer Accounts Payable supervisors, managers, and directors
• 1+ years of related experience in accounts receivable, accounting, finance operations, or a similar support role • Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and filters • Experience using or learning ERP or accounting software such as Oracle, SAP, or NetSuite • Strong attention to detail and a high degree of accuracy in data entry and reconciliation • An analytical mindset with the ability to identify trends and anomalies in financial data • A proactive, resourceful approach to problem-solving and a strong customer-service orientation • Effective written and verbal communication skills • Eagerness to learn new systems and processes in a fast-paced environment • Strong organizational skills and the ability to manage multiple priorities and competing deadlines • Ability to analyze data sets and draw conclusions based on trends • Demonstrated ability to follow established procedures accurately • Experience with collection software such as Webcollect or GetPaid • Familiarity with accounts receivable aging, cash application, and reconciliation best practices • Proficiency with the Microsoft 365 suite • Familiarity with multiple customer billing and invoicing methods
• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs
Apply Now🔥 2 hours ago
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