Key Account Developer, Facility Solutions

Job not on LinkedIn

🔥 13 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Help Staples grow strategic customer relationships across Commercial Real Estate accounts • Drive retention and growth efforts within a portfolio of complex CRE accounts • Work with Key Account Executives, Vertical Key Account Executives, and sales leaders to identify and pursue growth opportunities • Drive share-of-wallet growth and quota attainment with net-new and existing enterprise customers • Grow Janitorial and Sanitation, Breakroom, and Total Coffee Program opportunities • Engage property managers, facilities managers, regional directors, procurement partners, and asset managers to understand operational and financial needs • Provide pre-sales support, including capabilities presentations, pricing, quotes, product specifications, comparisons, alternatives, and implementation support • Complete bids and formal request-for-proposal submissions • Support win, ramp, and post-win execution to convert opportunities into realized sales • Monitor customer contracts, pricing structures, program guidelines, and compliance requirements • Coordinate internal partners to support a consistent customer experience • Use Salesforce, customer insights tools, reporting, and analytics to identify priority targets, underpenetrated properties, whitespace opportunities, and consumption trends • Recommend alternative products or solutions to improve profitability, service outcomes, availability, or customer engagement • Collaborate with Customer Service, Breakroom Operations, Implementation, pricing, category experts, merchants, field resources, and vendor partners

🎯 Requirements

• High school diploma, secondary education, vocational education, or equivalent experience • 4+ years of sales or sales-support work experience • 2+ years of experience in Breakroom and Coffee Services and/or the Janitorial Supply industry • Experience supporting or selling to Commercial Real Estate (CRE) customers, property management firms, ownership groups, or multi-site portfolios • Experience managing sales activities across an assigned book of business, including prospecting, pipeline management, quoting, closing, and ongoing program support • Experience using Salesforce or another customer relationship management system • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint • Project management or implementation-support experience • Experience with Janitorial and Sanitation (Jan/San) and/or Breakroom programs • Ability to build trusted relationships with internal partners and customer stakeholders • Strong collaboration skills and comfort working in a focused, team-based selling model • Curiosity, coachability, and eagerness to learn the Staples selling approach and Facility Solutions portfolio • Strategic thinking and ability to identify category growth opportunities across buildings, regions, and property types • Initiative to improve processes and pursue stronger results • Resilience and sound judgment when balancing multiple priorities in complex sales environments • Comfort connecting sales, support, vendor, and operations partners • Commitment to learning product categories and supporting program execution

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • Base pay plus incentive opportunity • Potential eligibility for bonuses or other forms of variable compensation