Sales Operation Manager – Strategic Pricing

Job not on LinkedIn

🕒 September 9

🐊 Florida, Massachusetts – Remote

🐊 Florida – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Develop pricing strategies for complex, multi-vendor technology opportunities • Provide margin guidance, deal structuring recommendations, and commercial support to Sales leadership • Establish pricing governance, approval thresholds, and escalation processes • Lead pricing strategy for print hardware, software, managed services, and multi-year service agreements • Partner with sales teams to create repeatable pricing approaches • Lead sourcing strategy for strategic accounts, RFPs, and RFQs • Manage customer-specific inventory and stocking programs • Collaborate with manufacturers and distributors to secure special pricing, rebates, funding, and program support • Identify and mitigate sourcing risks • Assess pricing and sourcing operations and develop a continuous-improvement roadmap • Redesign workflows across intake, sourcing, pricing, approvals, and handoff processes • Implement tools, automation, templates, and reporting • Develop and maintain SOPs, playbooks, and a centralized knowledge repository • Establish KPI reporting and business reviews focused on cycle time, win rate, margins, quote accuracy, and productivity • Define team structure, capabilities, and coverage models • Lead, coach, and develop pricing and sourcing professionals • Drive cross-training, succession planning, and business continuity initiatives • Establish performance expectations and manage employee development with leadership and HR • Oversee hiring, onboarding, coaching, performance management, workload prioritization, and career development • Ensure quality, responsiveness, and compliance with pricing governance standards • Lead cross-functional initiatives involving Sales, Procurement, Finance, Contracts, and Category Management

🎯 Requirements

• Deep expertise in pricing, sourcing, deal desk, or commercial operations within a technology reseller, VAR, distributor, or solution provider environment • Proven success improving or transforming pricing, sourcing, bid management, or deal desk functions • Strong commercial acumen balancing growth, profitability, risk, and customer needs • Knowledge of OEM, distributor, and channel partner programs, including rebates, funding, and special pricing arrangements • Experience implementing tools, automation, reporting, or process improvements that drive measurable results • Advanced analytical skills, including Excel and data-driven decision making • Strong communication and presentation skills with ability to influence senior leadership • Ability to lead teams through change while developing talent and building high-performing organizations • Bachelor's degree or equivalent combination of education and experience • 5+ years of experience in pricing, sourcing, procurement, deal desk, bid management, or related functions • 3+ years of people leadership or cross-functional program leadership experience • Experience pricing and sourcing complex, multi-vendor technology opportunities • Experience working directly with manufacturers and distributors on cost, availability, and channel programs • Advanced Excel skills and strong analytical capabilities • Proven success improving business processes with measurable results • Strong written, verbal, and presentation skills

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • Bonuses or other forms of variable compensation may be available