Product Operations Manager

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StarRez, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏠 Real Estate

💰 Private Equity Round on 2022-01

SaaS • Real Estate

StarRez, Inc. is a comprehensive resident and property management software provider designed to help create thriving residential communities. The company offers a range of solutions tailored for various types of accommodation including higher education, student property management, build-to-rent, co-living, multi-family housing, staff housing, and boarding schools. StarRez provides features such as powerful reporting and analytics, security-focused solutions, roommate matching, communication tools, automated billing, and community engagement programs. They are committed to enhancing the resident experience with scalable, flexible, and secure management solutions.

📋 Description

• Support improvements in how product and design work is planned, tracked, and delivered. Help identify and operationalize new or refined workflows to reduce friction and improve visibility. • Track and coordinate execution of product-related initiatives and pilots, helping ensure timelines and scope are clearly defined and dependencies are managed effectively. • Collaborate with Product Managers, Product Owners, Designers and Analysts to compile dashboards and reports on key metrics. Help organize data and insights that can inform decision-making. • Partner closely with cross-functional teams to ensure product priorities are clearly communicated and well-understood across stakeholders, with attention to change management needs. • Help manage tooling, templates, and practices that support efficient product operations, including documentation, process guides, and internal communication. • Identify and escalate risks, blockers, and cross-team dependencies, collaborating with others to resolve them proactively. • Assist in preparing updates, roadmap views, and communications for stakeholders - internal and external.

🎯 Requirements

• 3+ years of experience in product operations, program management, or related roles in a SaaS or B2B software environment. • 1+ years of people leadership or mentorship experience, with demonstrated ability to support, mentor, and manage direct reports. • Proven track record supporting the delivery of cross-functional initiatives or product workflows with measurable operational impact. • Strong analytical skills with the ability to track key metrics, synthesize data, and surface actionable insights. • Skilled in stakeholder coordination and internal communications across product, engineering, and commercial teams. • Highly organized and outcome-oriented, with a focus on clarity, consistency, and execution efficiency. • Comfortable working in dynamic environments, adapting to shifting priorities and supporting decision-making under ambiguity. • Proficient with modern product and collaboration tools (e.g., Jira, Confluence, Monday, Miro, Asana, etc.).

🏖️ Benefits

• Health insurance • 401(k) retirement plan • Paid time off • Flexible work arrangements