StarTree
11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
StarTree is a company that provides real-time analytics solutions powered by Apache Pinot. Their platform allows users to run subsecond queries on petabyte-scale data for millions of users, making analytics affordable and efficient. StarTree offers enterprise support and a data management system that handles real-time and batch data with ultra-low latency. Their solutions cater to industries such as financial services, gaming, healthcare, and retail, enabling users to personalize offerings, manage risks, and detect fraud in real-time. StarTree emphasizes scalability, low cost, and high concurrency, making it an ideal choice for businesses looking to leverage data insights without extensive infrastructure overhead.
Technical Support Engineer
Job not on LinkedIn
🕒 July 29
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 18%
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StarTree
11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
StarTree is a company that provides real-time analytics solutions powered by Apache Pinot. Their platform allows users to run subsecond queries on petabyte-scale data for millions of users, making analytics affordable and efficient. StarTree offers enterprise support and a data management system that handles real-time and batch data with ultra-low latency. Their solutions cater to industries such as financial services, gaming, healthcare, and retail, enabling users to personalize offerings, manage risks, and detect fraud in real-time. StarTree emphasizes scalability, low cost, and high concurrency, making it an ideal choice for businesses looking to leverage data insights without extensive infrastructure overhead.
📋 Description
• Provide on-call support for urgent production issues • Collaborate with technical teams and Engineering • Document solutions, best practices, and lessons learned • Mentor and train team members • Share product feedback and feature requests with development teams • Improve existing processes to enhance team efficiency • Support AI-driven innovations across industries
🎯 Requirements
• Technical expertise on Apache Pinot and the StarTree Platform • Experience in customer support • Ability to troubleshoot and resolve performance and configuration issues • Excellent communication skills • Ability to work individually and as part of a team • Familiarity with advanced data technologies and AI-driven innovations
🏖️ Benefits
• Learning and growth opportunities • Rapid expansion of the support team
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