
10,000+ employees
Founded 1922
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
State Farm is a large, consumer-focused U. S. insurance and financial services company offering a wide range of personal and small-business insurance products (auto, home, renters, life, health supplements, pet, commercial lines) as well as investment services and banking partnerships. It sells policies primarily through a network of local agents, provides digital account and mobile app services for billing and claims, and promotes bundling and discounts to help customers save. With a long history since 1922, State Farm emphasizes community involvement and customer support through agents and digital tools.
🔥 16 minutes ago
☕ Washington – Remote
💵 $63.1k - $82k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on State Farm's careers page, not through a job board
First seen by Remote Rocketship 16 minutes ago

10,000+ employees
Founded 1922
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
State Farm is a large, consumer-focused U. S. insurance and financial services company offering a wide range of personal and small-business insurance products (auto, home, renters, life, health supplements, pet, commercial lines) as well as investment services and banking partnerships. It sells policies primarily through a network of local agents, provides digital account and mobile app services for billing and claims, and promotes bundling and discounts to help customers save. With a long history since 1922, State Farm emphasizes community involvement and customer support through agents and digital tools.
• Collect vehicle information from repair shops or customers • Complete initial and supplemental estimates via photos or in person • Meet with insureds, explain coverage, estimate vehicle damage, and guide them through the claims process • Utilize automated estimating systems to prepare repair estimates • Provide technical support to claim handlers on vehicle repair issues • Apply knowledge of market value and factors affecting reparability • Evaluate bid content, photo documentation, vehicle damage, and causation issues • Answer inbound calls and make outbound calls to customers and repair shops • Provide exceptional customer service and address inquiries and concerns • Interact with parties who may express strong emotions about inspections or claim resolutions • Flex between working from home for virtual estimates and using a mobile office/vehicle for in-person appointments • Work outside the assigned territory as business needs dictate
• Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience • Excellent customer service, critical thinking, and decision-making skills • Strong written and verbal communication skills • Ability to multi-task across technical platforms • Accountability and resourcefulness • Physical agility for stooping, bending, and some physical lifting to evaluate vehicle damage and create repair estimates • Valid driver’s license required • Successful completion of required training, applicable proficiency and licensing exams, Motor Vehicle Record checks, and background checks • Motor Vehicle Physical Damage Appraiser License preferred • CCC One and/or Mitchell knowledge preferred • I-CAR Platinum Certification preferred • Ability and willingness to work flexible shifts, overtime, and/or irregular hours
• Potential yearly incentive pay up to 15% of base salary • Annual raise and bonus • State Farm pays most of healthcare premium • Multiple healthcare plan options, including a high deductible plan • 100% coverage for in-network preventative care on all medical plans • Vision, dental, telemedicine, 24/7 mental health professionals • Industry-leading training programs • Tuition assistance programs • Employee resource groups • Mentoring • Fertility/IVF/adoption assistance • College coaching • National discount programs • Interactive monthly financial workshops • Free financial coaching • State Farm Federal Credit Union savings account or financing options • Up to 20 days annually initially • Parental leave • Paid holidays • Celebration day • Life leave (40 hours/year) • Bereavement leave • Community service/education support days • Matching Gift Program • Good Neighbor Grant Program • Employee Assistance Fund • Free financial advisors • 401(k) plan with company contributions of up to 7% of salary
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