Collections Specialist

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🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

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State Collection Service, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1949

💸 Finance

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Finance • Healthcare Insurance • Artificial Intelligence

State Collection Service, Inc. is a national leader in healthcare receivables, helping healthcare providers improve financial performance and patient satisfaction. The company specializes in services like early out business office services, bad debt placement, and insurance follow-ups, using a combination of artificial intelligence and human expertise. Their focus is on maximizing accounts management efficiency while maintaining a compassionate approach to patient engagement.

📋 Description

• Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity • Utilize negotiating and customer service skills to achieve positive results • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

🎯 Requirements

• 1+ years’ experience working in a Collections, Call Center or Customer Service function • Ability to enter and update data on company and/or client systems in an accurate, timely manner • Ability to work successfully in a fast-paced, deadline-oriented environment • Strong organization skills • The ability to work on multiple tasks simultaneously • Focus upon customer service and deliverables • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires • Ability to work successfully and cooperatively within a team-based environment

🏖️ Benefits

• Health, Dental, Vision, Life and Disability Insurance • 401K w/employer match • HSA/Flexible spending accounts • Paid time off starting at 90 days and annual profit sharing • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day • Family Friendly Events • Wellness Programs/Gym Reimbursement • All necessary equipment and technical support provided