HB Application Analyst

🔥 13 hours ago

🌵 Arizona, Florida, +11 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

💵 $78.5k - $117.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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St. Charles Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1920

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

St. Charles Health System is a comprehensive healthcare provider that offers a wide range of healthcare services including cardiology, cancer care, primary care, and behavioral health across multiple locations such as hospitals, urgent care, and outpatient centers. They focus on creating a healthier community by providing personalized care through their MyChart portal, which allows patients to manage appointments, view medical records, and pay bills online. St. Charles Health System is committed to patient-centered care and community health initiatives, offering programs like financial assistance, veteran and military programs, and travel medicine clinics.

📋 Description

• Plan and execute the full life cycle of software applications supporting hospitals and ambulatory clinics • Design, build, test, and deploy the Epic Electronic Health Record and supporting IT systems • Install and implement system patches, service packs, and version upgrades • Lead process-improvement efforts and maintain a roadmap for future system improvements • Coordinate application-area decisions and issues and manage system-environment changes • Build and maintain application configuration and system-control data • Lead integrated workgroups across application and operational teams • Analyze workflows, data collection, reports, and technical issues associated with the Epic EHR • Identify standardization and process-improvement opportunities and make build decisions • Organize, assess, prioritize, and implement system enhancement requests • Ensure interfaced data meets business requirements and maintain data integrity and security • Maintain Epic Gold Stars and Honor Roll criteria within the application • Evaluate Community Connect integration needs • Participate in governance committees and obtain proficiency in additional applications including Data Courier • Design and execute small-to-medium application testing and support large-scale testing • Troubleshoot issues, identify root causes, document problems, and escalate application issues as needed • Manage systems to ensure service-level agreements are met • Collaborate with caregivers, vendors, system users, infrastructure teams, team leads, and management • Assist with user training and mentor Application Analyst I staff • Provide business and system-performance reporting • Manage small-scale projects and complete project-management deliverables • Develop system documentation and draft minor documentation policy and procedure changes • Participate in on-call rotation and after-hours escalation calls • Support organizational vision, mission, values, and continuous-improvement principles • Maintain safe, professional, confidential, ethical, and compliant operations • Deliver timely, efficient, and accurate customer service and patient care

🎯 Requirements

• Bachelor’s degree from an accredited college or university OR equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree • Required Epic certification in 1 application • Must complete Epic certification training if not already certified in the most recent Epic EHR version • Must pass the Epic certification exam within 3 months of completing training courses • Ability to meet St. Charles Health System driving requirements • Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites • Minimum of four years paid experience, including two years as an Epic Analyst • Two additional years of healthcare-environment experience involving systems and procedure analysis, project management, system support, or business/clinical operations • Ability to wear required personal protective equipment (PPE) • Epic Resolute Hospital Billing (HB) certification strongly preferred • Experience with hospital-based and ambulatory clinic-based applications such as 3M, GE, WorkDay, Cerner, Allscripts, or McKesson preferred • Strong analytical, problem-solving, and decision-making skills • Ability to multitask, work independently, manage deadlines, and work under pressure • Effective verbal and written communication with customers, peers, vendors, physicians, caregivers, and managers • Knowledge of application design features, limitations, and best-practice design principles • Ability to interact with a diverse population and professionally represent SCHS

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 403(b) retirement plan • Generous Earned Time Off (ETO) program • Remote work from an approved state • Overnight travel and certification training provided as part of the role

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