Centralized Refill Support Pharmacy Technician, CPhT Certification Required

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟢 Junior

💊 Pharmacist

👻 Ghost score 10%

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St. Elizabeth Healthcare

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Pharmaceuticals

St. Elizabeth Healthcare is one of the oldest, largest, and most respected medical providers in the Greater Cincinnati region. For over 150 years, it has served as the heart and soul of healthcare in Northern Kentucky. With six facilities across Northern Kentucky and Southeast Indiana, St. Elizabeth Healthcare offers a wide range of services including cardiac care, orthopedic treatments, women's wellness, oncology, family birth services, spine surgery, weight management, and diabetes care. The organization operates with nearly 1,200 licensed beds and employs around 8,500 associates, focusing on comprehensive and compassionate care with the support of state-of-the-art technology.

📋 Description

• Manage electronic medication refill requests supporting St. Elizabeth Physicians’ offices • Process medication refills according to protocols • Provide customer service to patients • Communicate with physicians, clinicians, pharmacists, providers, office staff, and other coworkers about patient medication concerns • Assist with medication prior authorization requests • Work with patients and health care teams on medication assistance guidance • Ensure patient encounter information is complete, accurate, and compliant with workflow protocols • Ensure completion of medication refills and prior authorization requests • Ensure accurate and timely distribution of other patient requests • Apply customer service principles to interact calmly and pleasantly with patients • Maintain compliance with HIPAA regulations • Complete assigned duties in a timely, thorough, and accurate manner

🎯 Requirements

• CPhT (Certified Pharmacy Technician) through PTCB or NHA exam • Kentucky Board of Pharmacy Technician Registration • High School Diploma or GED • PTCB or NHA certification • 1 year of work experience in a pharmacy setting is required • Ability to manage and prioritize multiple tasks • Knowledge of Excel, Word, Outlook, and PowerPoint • Ability to learn other computer skills • Good organizational skills • Ability to work professionally with doctors, hospital administration, management, employees, and the public • Knowledge of current practice management and electronic medical record systems (training provided) • Critical thinking and problem solving • Customer service skills reflecting a patient-centered attitude • Understanding of pharmacy calculations and medical terminology • Demonstrated ability to work successfully in a team-based decision-making culture • Demonstrated ability to work independently resulting in effective outcomes and on-time performance • Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events • Ability to respond and follow through with requests promptly • Ability to work carefully and precisely with attention to detail • Ability to utilize resources wisely • Initiative and willingness to perform duties • Ability to cooperate with other departments and work groups

🏖️ Benefits

• Remote Work Eligible (Must live within 1 hour from Erlanger KY to be considered) • No Nights, Holidays, or Weekends. • Paid Time Off • Medical, Dental, and Vision • 403b with Match • Opportunity for Career Growth

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