Senior Application Processor

🕒 September 5

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Step Up For Students

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

🤲 Charity

Education • Charity

Step Up For Students is a Florida-based non-profit organization that administers education scholarship programs and related services to empower families to access personalized K–12 learning options. It manages multiple scholarship programs (e. g. , Florida Tax Credit Scholarship, Family Empowerment/PEP, Hope Scholarship, Reading Scholarship, New Worlds Scholarship), supports students with unique abilities, funds private school tuition, tutoring, therapy, transportation stipends, and partners with schools and providers. The organization also operates NextSteps, a news and commentary platform about education choice, solicits donations (including Florida tax-credit donations and other giving vehicles), publishes research and reports, and provides resources and portals for parents, schools, and providers. Step Up reports having funded 1M+ scholarships, uses 98. 9% of funds for scholarships, and has operated for 20+ years.

📋 Description

• Independently manage complex or exception-based applications from intake through approval • Lead continuous improvement initiatives, including workflow redesign, documentation updates, and automation opportunities • Analyze and validate complex documentation, income, assets, credit, and third-party verifications • Oversee user acceptance testing (UAT), defect validation, and operational readiness for technology releases • Serve as a go-to resource for processing guidelines, systems, and workflow questions from Level 1 agents • Collaborate with technical teams on system tools, automation features, and reporting dashboards • Conduct root-cause analysis on recurring system or data integrity issues and implement scalable corrective actions • Assist in creating and refining business rules for eligibility verification and application routing logic • Partner with Program, Compliance, Data, IT, and Customer Support teams • Document technical workflows, standard operating procedures, and system guides • Lead or support internal audits and data quality reviews • Provide guidance, onboarding support, technical training, and process guidance to Level 1 team members • Support and partner with external vendors as necessary • Collaborate cross-functionally to align processes with strategic goals

🎯 Requirements

• Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries • Military service can substitute for professional experience and/or formal education requirements • 3–5 years of application processing experience or equivalent experience • Strong analytical, communication, and problem-solving skills • Advanced knowledge of documentation, underwriting guidelines, or policy frameworks • Expertise in reviewing and validating documentation for regulatory compliance • Strong technical proficiency with internal databases, application processing systems, and decision-support tools • Experience leading or supporting system testing, issue resolution, and process mapping initiatives • Ability to mentor junior staff and support cross-functional initiatives • Advanced Excel skills and experience with data analysis/reporting tools preferred • Associate degree preferred but not required • Bilingual in Spanish preferred • Must be able to lift up to fifteen (15) pounds • Frequent use of telephone, computer, and printer • Valid driver's license and proof of insurance may be required, depending on role responsibilities

🏖️ Benefits

• Medical, dental, and vision coverage • HSA, FSA, and Lifestyle Spending Accounts • Competitive 401(k) with company match • Remote work options • 14 paid holidays • Care and Parental Leave • Flexible Leave policy • Mentorship programs • Management training • Professional development opportunities • Dedicated coaching team • Employee-led committees • Award-winning culture and workplace recognition