CRM Analyst, New Products – Mid-level

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Stone & Company

WebsiteLinkedInAll Job Openings

1 - 10 employees

Stone + Company, a management and strategy consulting firm, enables its corporate clients to deliver top results by transforming fragmented strategies or developing new ones into a cohesive game plan for achieving superior performance and true team alignment, fast.

📋 Description

• Support the company in testing and validating new product initiatives in an agile, intelligent, and data-driven way • Map with partner teams to identify which new products the company wants to test • Design end-to-end CRM flows for experiments • Manage testing capacity within the CRM roadmap • Predefine success metrics and duration for each experiment • Structure the handover to the CRM team • Operationalize and deploy experimentation workflows directly in Salesforce Marketing Cloud • Monitor experiments using statistical methodologies to recommend continuous improvements

🎯 Requirements

• Advanced proficiency with CRM tools, specifically Salesforce Marketing Cloud and Amplitude • Strong experience with BI tools (Power BI, Looker or Data Studio) • Working knowledge of SQL and BigQuery to independently extract data • Familiarity with experimentation methodologies (A/B testing, control groups, channel and creative testing) • Familiarity with business and finance metrics (LTV, CAC, conversion funnel) • Experience optimizing landing pages with a focus on conversion

🏖️ Benefits

• Health and Dental insurance • 24/7 virtual healthcare (Hospital Virtual Verde) for quick and convenient access • Meal and/or Food allowance - Pluxee • Wellhub • TotalPass • Childcare assistance — for children up to 5 years and 11 months • Life insurance • Transportation voucher (only for on-site roles) • SESC benefits • Fixed salary + profit-sharing (PLR) (subject to eligibility) • Education benefit — internal platform with access to books, podcasts, trainings and video lessons for self-development (Studa and StoneCo Library)