Staff Technical Program Manager

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🔧 Technical Program Manager

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own and govern the end-to-end experimentation pipeline. • Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. • Enforce disciplined kill/scale decisions based on performance outcomes. • Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows. • Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment. • Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations. • Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions to test and validate next-generation logistics capabilities. • Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem. • Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations into production environments. • Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations. • Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout.

🎯 Requirements

• Bachelor’s degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline. • 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles. • Demonstrated experience managing hardware/software integration programs in operational or logistics environments. • Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations. • Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development. • Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies.

🏖️ Benefits

• Health insurance • Professional development opportunities