Project Manager I

🕒 October 9

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Stord

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

Stord is a company that provides cloud supply chain solutions for direct-to-consumer (DTC) and omnichannel brands, specializing in fulfillment, last-mile delivery, and inventory management. By integrating best-in-class software with physical logistics operations, Stord aims to enhance the consumer experience from pre-purchase to post-delivery. The company supports over $5 billion in commerce annually and offers services such as order management, shipment protection, and inventory planning to streamline supply chains and improve brand loyalty. Stord also serves a wide range of industries, including health & beauty, nutrition & supplements, and apparel & accessories.

📋 Description

• Maintain and successfully execute a portfolio of customer projects spanning fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements • Own and drive Stord’s customer onboarding process from signature through hypercare • Coordinate systems, infrastructure, SOPs and training, testing, launch, post-deployment feedback, and customer enhancement requirements • Balance customer outcomes, resource limitations, timelines, scope changes, milestone risks, and project budget constraints • Track onboarding progress and performance, including timelines, scope commitments, revenue, KPIs, and improvement metrics • Design and execute technology solutions and new systems/processes for existing customers across Stord’s supply chain network • Deploy internal tools and migrate customers from legacy systems to Stord software • Refine Stord’s service offering, solution design process, and onboarding experience • Identify opportunities and efficiencies in Supply Chain and across the organization • Act as an advocate for Stord values and continuous improvement • Partner with Commercial, Implementation, Integration, Operations, and customer stakeholders

🎯 Requirements

• Excellent verbal and written communication skills • Versatile team player comfortable under pressure • Ability to ask for clarification and challenge unfounded assumptions or expectations • Drive and resilience to remove barriers and enable teams to complete objectives • Ability to lead functional, technical, and operational members to achieve program goals • Experience in a cross-functional, customer-oriented change role such as consultant, manager, or customer implementation manager • Experience in a supply chain services, SaaS, and/or consulting environment • Demonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities • Experience mitigating risks and managing limited resources • Enthusiasm for continuously improving tools and processes • Ability and willingness to travel up to 50% for customer-critical milestones • Strongly encouraged: Supply Chain or Logistics experience, particularly implementing WMS, OMS, SaaS, and/or fulfillment solutions • Strongly encouraged: Functional and/or technical solution design experience • Strongly encouraged: Transformation experience, including business process change management and sunsetting legacy systems

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