Payments Performance Strategist, Card Authorization

🔥 9 minutes ago

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. • Serve as both an internal and merchant-facing expert on payment optimisation strategies. • Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. • Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. • Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. • Provide feedback on our tools and playbooks to help continuously improve our self serve offerings

🎯 Requirements

• 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry • Expertise is diagnosing root cause of card authorization rate underperformance, and suggesting actionable steps to address root cause issues identified • Deep understanding of how to improve merchant, card authorization rates (e.g. ISO message optimization, retry logic, issuer level analysis etc.) • Ability to partner with merchants to structure and deliver a/b tests that compare card authorization rate performance across PSPs • Experience helping merchants onboard to a new PSP such that their authorization rate performance is optimal from day one

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development