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Assistant General Manager

🔥 18 hours ago

🏈 Ohio – Remote

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⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Drury Hotels

Drury Hotels

5001 - 10000 employees

Founded 1973

🏨 Hospitality

🛍️ eCommerce

✈️ Travel

Hospitality • eCommerce • Travel

Drury Hotels is a hospitality company that operates a chain of hotels offering accommodations for travelers. They focus on providing comfortable lodging options near universities and various destinations, with properties like The Study at Yale, The Study at University City, and The Study at Johns Hopkins. Drury Hotels emphasizes customer service and amenities suitable for both leisure and business travelers.

📋 Description

• Assist and support hotel properties and staff in the assigned region • Provide expert leadership across all hotel departments • Lead exceptional guest service delivery • Train, develop and coach team members • Establish high service standards across multiple properties • Hire team members with the right attitude for the right position • Lead, coach and develop team members in all hotel areas • Role model quality assurance best practices • Meet or exceed quality assurance visit measurables • Deliver service, cost and labor controls and team engagement through hands-on leadership • Delegate and empower team members • Handle challenging situations using critical thinking • Proactively resolve issues • Drive continuous improvement

🎯 Requirements

• Positive, can-do attitude required • Bachelor's degree in hospitality, business or related field preferred • Minimum of one-year of supervisory experience with demonstrated leadership success • Hotel-specific experience preferred • Ability to travel up to 75%

🏖️ Benefits

• Flexible scheduling • Paid time off • Hotel discounts and free room nights • Mentorship • Cross-training • Development plans • Management training • Medical insurance • Dental insurance • Vision insurance • Prescription coverage • Life insurance • Disability insurance • Team Member Assistance Program • Company-matched 401(k) • Quarterly bonuses based on hotel results • Semi-annual bonus based on hotel and company performance

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