
11 - 50 employees
đź”’ Cybersecurity
đź’Ľ Consulting
Cybersecurity • Consulting
SugarShot is an IT services and consulting company specializing in managed IT services, cybersecurity, IT and technology audits, incident response, IT compliance, and IT staffing. Based in Los Angeles, SugarShot is dedicated to integrating technology as a crucial component of business growth strategies, helping companies navigate the constantly evolving tech landscape to enhance operational continuity and competitive edge.
🔥 1 minute ago
🏄 California – Remote
đź’µ $95k - $110k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
👷🏻‍♀️ Engineer
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11 - 50 employees
đź”’ Cybersecurity
đź’Ľ Consulting
Cybersecurity • Consulting
SugarShot is an IT services and consulting company specializing in managed IT services, cybersecurity, IT and technology audits, incident response, IT compliance, and IT staffing. Based in Los Angeles, SugarShot is dedicated to integrating technology as a crucial component of business growth strategies, helping companies navigate the constantly evolving tech landscape to enhance operational continuity and competitive edge.
• Lead technical discovery, assess current environments, define requirements, and design client solutions • Build and implement projects across Microsoft 365, Entra ID, Intune, Windows, Azure, macOS, Apple device management, identity, collaboration, and endpoint platforms • Partner with project managers on technical estimates, dependencies, resource needs, progress, risks, and blockers • Flag changes affecting scope, budget, or delivery dates • Execute migrations, deployments, integrations, configuration changes, and modernization projects • Apply change-management processes, coordinate maintenance windows and approvals, and validate solutions before closure • Design and implement production-ready AI-assisted workflows and automations • Use scripting, APIs, and workflow tools to connect systems and data and automate repeatable processes • Troubleshoot complex issues across Microsoft and Mac environments • Collaborate with project managers, service delivery, security, engineering teams, and client stakeholders • Produce technical documentation, implementation records, training, and handoffs • Maintain time entries and project records • Provide post-implementation stabilization support and transition solutions to service delivery • Recommend improvements and standardize reusable designs and automations across clients • Participate in after-hours implementations, cutovers, and maintenance windows • Conduct occasional client-site visits and travel as required
• Minimum three years of experience as a Project Engineer • Experience managing technical work within a project, including planning tasks, estimating effort, tracking progress, meeting deadlines, and communicating dependencies, risks, and blockers • Experience delivering client-facing IT projects in an MSP or other multi-client environment • Strong hands-on proficiency across Microsoft and Mac ecosystems, including Windows and macOS administration, Microsoft 365, Entra ID, Intune, identity and endpoint management, migrations, security controls, cloud or hybrid environments, and at least one Apple management platform such as Addigy or Jamf • Hands-on experience building production automations and AI workflows using PowerShell, Python, APIs, Microsoft Power Automate, or comparable tools • Practical understanding of testing, support, governance, and platform limitations • Ability to translate business needs into technical requirements, evaluate tradeoffs and implementation risks, and communicate clearly with technical and nontechnical stakeholders • Strong documentation and independent-work skills • Ability to coordinate effectively across multiple time zones with project managers, technical and engineering teams, clients, and internal teams • Helpful experience with PSA/RMM platforms such as ConnectWise Manage, NinjaOne, or related MSP tooling • Helpful experience with Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms • Helpful experience with Microsoft Graph, Apple Business Manager, Autopilot, and cross-platform endpoint deployment • Helpful experience with security, compliance, or governance requirements in regulated client environments • Relevant Microsoft or Apple certifications, or a portfolio of delivered engineering and automation work
• After-hours implementations, cutovers, and maintenance windows as project needs require • Occasional client-site visits and travel opportunities/requirements
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