Enterprise Account Manager

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $85k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Summit

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

💼 Consulting

🏨 Hospitality

📣 Marketing

Consulting • Hospitality • Marketing

Summit is a SaaS platform that helps businesses create, customize, shorten and track URLs and QR Codes, build mobile-friendly landing pages, and analyze engagement across campaigns. It offers branded links, UTM tracking, dynamic QR codes, 2D barcodes, digital business cards, integrations (including Shopify and Canva), and a developer-facing API to automate and scale link management for teams and enterprises. Summit targets business customers with free and enterprise plans, focusing on marketing, customer experience, and analytics use cases.

📋 Description

• Own and grow a portfolio of 250–300 existing enterprise customer accounts • Manage accounts across infrastructure, cloud, and managed services • Build customer relationships and ensure ongoing value from Summit’s solutions • Maintain proactive engagement to understand evolving customer needs • Identify and drive upsell, cross-sell, and service expansion opportunities • Own renewal strategy and execution • Partner with internal teams to align solutions with customer needs • Monitor account health, usage trends, and risk signals to address churn and contraction • Maintain accurate forecasting and pipeline visibility • Deliver net revenue retention and portfolio growth • Expand recurring revenue through upgrades, add-ons, and new services • Maintain account plans covering risks, opportunities, and next steps • Achieve retention and growth targets

🎯 Requirements

• Comfortable owning long-term customer relationships and revenue outcomes • Motivated by performance tied to retention and revenue expansion • Proactive, structured approach to account planning and growth • Ability to identify expansion opportunities and position additional solutions • Strong relationship management with focus on revenue outcomes • Organized and disciplined across multiple accounts and priorities • Experience in account management within infrastructure, cloud, or managed services • Strong understanding of recurring revenue models • Experience driving expansion within existing customer bases • Ability to navigate technical conversations and solution positioning

🏖️ Benefits

• Flexible Time Off • Medical, Dental & Vision coverage with HSA/HRA options • 401(k) with 4% match • Paid Parental Leave • Life & Disability Insurance • Wellness Support for mental and physical health • Free Colocation & Cloud Access • Work From Anywhere – remote-friendly by design • A low-ego, get-it-done culture