Key Account Manager, Auto

🕒 January 22

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Sunbit

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💳 Fintech

💸 Finance

🛒 Retail

Fintech • Finance • Retail

Sunbit is a technology company that provides a 'pay-over-time' financing solution to help individuals manage the cost of essential services such as auto repair, dental care, eye care, veterinary care, and general healthcare. The company partners with merchants and offers a next-generation credit card solution that enhances the shopping experience without additional fees. Sunbit focuses on making financing accessible and fair, with high approval rates and transparent terms, allowing customers to spread the cost of their purchases over time without late fees or hidden charges. Additionally, Sunbit collaborates with retailers to launch co-branded credit cards that integrate with existing loyalty programs, aiming to boost customer shopping frequency and order value.

📋 Description

• Manage a portfolio of key auto dealership service centers to drive growth in Sunbit utilization, focusing on service-lane adoption, customer conversion, and revenue performance. • Build and maintain strong relationships with Fixed Ops leaders (Service Managers, Directors, Advisors, and BDC teams) by understanding their workflows and aligning Sunbit to their operational needs. • Analyze performance and revenue data to identify usage trends, gaps in adoption, advisor performance, and areas for targeted coaching or improvement. • Set monthly goals with dealership leadership and service advisors, ensuring alignment on Sunbit usage expectations, customer presentation standards, and key service-department performance metrics. • Deliver clear, data-driven Quarterly Business Reviews (QBRs) that highlight performance results, ROI, adoption trends, and recommended action steps. • Collaborate with Regional Operations Managers to execute growth strategies, support on-site engagement, and ensure consistent account performance across dealership groups. • Track and document all account activity in the CRM - including visits, trainings, advisor engagement, escalations, and performance metrics - to maintain accuracy and internal visibility. • Provide actionable feedback to Sunbit internal teams on partner needs, operational challenges, competitive insights, and broader Fixed Ops trends. • Support service-center teams with ongoing training and coaching to ensure advisors confidently present Sunbit and follow best practices consistently.

🎯 Requirements

• 4+ years of field sales or account management experience, ideally working with automotive dealerships or within Fixed Ops environments. • Proven ability to coach teams and implement processes, especially when introducing or scaling technology solutions. • Strong business and financial analysis skills with the ability to assess performance, identify opportunities, and execute data-driven action plans. • Excellent communication skills, both verbal and written, with the ability to present confidently to service-center leadership. • High proficiency with Microsoft tools (PowerPoint, Excel, Word) and solid project-management capabilities. • Self-motivated, resourceful, and proactive, with a willingness to roll up your sleeves and drive results in a fast-moving environment. • Highly organized with strong time-management skills and the ability to manage a large, multi-location account portfolio independently. • Willingness to travel extensively

🏖️ Benefits

• Stock options • Unlimited PTO • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) • Newly added HSA and Pet Insurance • 401(k) with company match • Cell Phone Stipend • Team-based strategic planning and ownership of deliverables