New Homes Community Manager

🔥 46 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70.3k - $93.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

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Sunrun

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2007

⚡ Energy

👥 B2C

Energy • B2C • Technology

Sunrun is the nation’s leading home solar and battery installer, offering innovative solar energy solutions to help homeowners take control of their energy needs. The company provides a comprehensive service, from solar panel installation to maintenance, with a focus on cost-effective solutions through their Sunrun Subscription Plan. Sunrun's products include state-of-the-art solar panels, battery storage, and Tesla Powerwall, all designed to seamlessly integrate with home energy systems. With a million homes equipped, Sunrun guarantees high expertise in installation, a 25-year equipment guarantee, and tailored payment plans to fit individual home requirements. Additionally, Sunrun partners with companies like Ford to introduce cutting-edge technologies such as vehicle-to-home charging systems.

📋 Description

• Create and manage sales specific community information within Salesforce • Confirm solar and storage offerings, pricing, builder specifics and all relevant information needed that will set up downstream teams for success • Facilitate weekly community launch meetings with Account Managers to coordinate on accurate offerings, sales information, builder strategy approach, and grand opening dates prior to community opening • Develop material and conduct training sessions with builder sales managers and agents to ensure alignment on Sunrun’s solar program expectations and requirements • Negotiate appropriate cut off timelines for homebuyer solar selection paperwork • Establish relationships with builder purchasing and escrow contacts for pricing coordination and escrow report tracking • Foster constructive relationships with builder sales agents by frequent touchpoints and timely completion of requests • Travel in market 25% of the time to assigned accounts to further bolster strong partnerships • Conduct training and educational sessions with assigned builders to ensure accurate understanding and adherence to Sunrun processes and offerings • Analyze report data to ensure alignment between buyer signed contracts and field installations • Navigate buyer escalations and offer innovative solutions to maintain collaborative relationship with agents • Ensure community program details are kept current in Salesforce for internal knowledge consistency • Resolve all buyer paperwork discrepancies per lot, prior to buyer closing date • Confirm receipt of all buyer information for the entire community to aid in activation efficiency • Confirm all accurate homebuyer information has been associated with the correct project in the community

🎯 Requirements

• Bachelor’s Degree or equivalent experience • 3-5 years of account management experience preferred • Strong ability and desire to foster meaningful partnerships with builder contacts • Enthusiasm, drive, and flexibility to be a part of a new team helping to add value to the builder experience and to Sunrun’s New Homes department • Ability to coordinate across multiple functions and provide guidance and clarity for internal and external inquiries • Excellent organizational skills and ability to juggle multiple projects, competing priorities, and tight deadlines while maintaining promptness in responses and deliverables • Experience in managing a large portfolio of projects

🏖️ Benefits

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards