Technical Product Manager

🔥 0 minutes ago

🌵 Arizona, Florida, +12 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $98.7k - $123.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

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SupplyHouse.com

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com is an online retailer specializing in providing a wide range of plumbing, heating, HVAC, and electrical supplies. The company offers various products, including PEX supplies, fittings, valves, tools, and resources for both professional and amateur DIYers. With a focus on offering a comprehensive selection of parts and materials, SupplyHouse. com supports its customers with fast shipping, easy returns, and customer-centric services. The company is committed to serving trade professionals as well as general consumers by providing access to a vast inventory and competitive pricing.

📋 Description

• Conduct comprehensive user and market research to guide product strategy, translating insights into features and actionable roadmaps • Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals • Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features • Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery • Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of product SKUs • Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows • Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence • Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time • Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met • Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives • Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices • Lead UAT planning and execution to ensure product quality across projects and releases • Support end-to-end testing, QA, and validation for technical implementations and system integrations • Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch • Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization • Identify and communicate problems affecting the team, and proactively propose and implement solutions

🎯 Requirements

• Bachelors Computer Science, Information Systems, Engineering, or equivalent professional experience • 6+ years in a product or technical role focused on software development and system integrations • Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies. • A track record of independently leading large, complex, cross-functional initiatives end-to-end, including initiatives that crossed both marketing and engineering teams • Hands-on experience with on-site search or discovery product ownership, including relevance tuning, faceted navigation, or search quality analytics • Understanding of full-stack development technologies, including React and Java (Spring Boot), and their associated frameworks. • Cloud deployment experience with one or more major platforms: Google Cloud Platform, AWS, or Azure. • Ability to work on assignments of diverse and complex scope, identifying solutions to unfamiliar problems with minimal guidance. • Demonstrated good judgment in resolving escalated and complex issues. • Established effective working relationships with senior leadership both internally and externally. • Strong data fluency, with the ability to turn analytics (e.g, Amplitude), search behavioral data, and A/B test results into roadmap decisions

🏖️ Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!