
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
🔥 3 minutes ago
Where this job comes from
Posted on Sutherland's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
• Accurately enter, update, and maintain provider information in internal systems • Validate provider credentialing data, contracts, and demographic data • Ensure provider records comply with CMS, HIPAA, and state/federal regulations • Conduct routine audits and reconciliations to maintain data integrity • Review and load required data into the health plan system according to process guidelines • Manage and monitor daily activities and meet set targets • Work independently and complete tasks within established timeframes • Prioritize and complete all job duties • Adhere to changes based on department and business requirements • Collaborate with supervisors and team members to meet productivity and quality targets • Provide timely work-status updates • Escalate discrepancies or issues as needed
• Excellent written communication skills in English with strong clarity and accuracy • Strong reading and listening comprehension skills in English • Well-developed analytical, logical, and organizational abilities • Ability to prioritize tasks effectively • Keen attention to detail and ability to multitask • Strong customer focus • Proficiency in Microsoft Office Suite and web-based applications • Knowledge of medical terminology • Typing speed of at least 40 words per minute • Excellent internet connectivity • Hard-wired internet access with at least 2 Mbps upload and 10 Mbps download speeds • Wireless and satellite internet service providers are not compatible • Productive, secure, and distraction-free home work environment • High School Diploma or equivalent
• Additional PBI bonus up to $1500 a month • Paid training at the hourly pay rate • Medical, dental, and vision plans • Paid time off (PTO) • Global Flexible Vacation Policy • Company-provided equipment • Advancement opportunities • Monthly rewards & recognition programs • Employee discounts • EAP and Health and Wellness programs • Personal trainer dedicated to Sutherland • Weekday schedule, Monday–Friday 8:30 AM–5:00 PM EST
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