Support Specialist – Nonprofit Fundraising Campaigns

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🐊 Florida – Remote

🐊 Florida – Remote

💵 $13 - $15 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Superior Virtual Solutions, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Superior Virtual Solutions, LLC is a company that offers work-from-home career opportunities, emphasizing flexibility and work-life balance. They cater to individuals who are independent and enjoy assisting others in a virtual work environment.

📋 Description

• Answer and assist inbound donors • Follow approved scripts and procedures • Enter donation and pledge information accurately • Confirm donor details • Answer appropriate process-related questions • Navigate multiple applications during calls • Protect confidential information • Follow compliance and quality standards • Maintain dependable attendance during accepted servicing intervals • Support established nonprofit fundraising campaigns • Process donors' intended donations and pledges • Handle strictly inbound donor calls with no cold calling, outbound dialing, prospecting, direct solicitation, or product selling

🎯 Requirements

• High school diploma or GED • At least 6 months of remote customer-service experience or 1 year of onsite customer-service experience • Professional phone presence • Strong listening and verbal communication skills • Accurate typing and data-entry skills • Ability to follow scripts and structured procedures • Ability to work independently • Quiet, dedicated home workspace • Windows 11 computer • Minimum 8GB RAM; 16GB recommended • Noise-canceling USB headset • Wired high-speed internet • Direct Ethernet connection • Quiet, distraction-free workspace • Certification required before servicing • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not compatible

🏖️ Benefits

• Remote work from home • Contractors select from available servicing intervals • Some campaigns may offer servicing intervals throughout a 24-hour operating schedule • Ongoing access may continue based on campaign demand, attendance, quality, and performance