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Mortgage Servicing Specialist II

Job not on LinkedIn

🔥 2 minutes ago

🔔 Pennsylvania – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on SWBC's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of SWBC

SWBC

1001 - 5000 employees

Founded 1976

💸 Finance

🛡️ Insurance

🏠 Real Estate

Finance • Insurance • Real Estate

SWBC is a diversified financial services company offering a wide array of products and services to individuals, businesses, and financial institutions. Products include various types of insurance, such as life, property, and vehicle insurance, as well as commercial insurance solutions. The company also provides extensive investment services, wealth management, and retirement planning. Additionally, SWBC offers lending services, including mortgage loans, and operates within the real estate sector providing commercial property development and insurance solutions. They emphasize client-first strategies and have initiatives for employee benefits and outsourced HR services.

📋 Description

• Provide support and assistance in all aspects of loan servicing. • Monitor third-party service providers by reviewing, researching, and documenting loan-level activities to ensure investor/regulatory compliance. • Research and answer borrower and branch questions related to loan servicing. • Monitor and review mortgage sub-servicer’s early collection efforts for compliance with investor/regulatory requirements and contract SLA’s. • Research and respond to borrower/branch inquiries related to servicing. • Review mortgage sub-servicer’s loss mitigation efforts for compliance with investor/regulatory requirements and contract SLA’s. • Review loans referred to foreclosure to determine compliance with investor/regulatory requirements. • Review loans in bankruptcy to determine whether all steps were performed timely and according to investor/regulatory requirements. • Review FHA and conventional insured mortgage claims made by the sub-servicer for accuracy and completeness. • Review escrow analyses to determine causes of escrow shortages and overages. • Review monthly invoices from the sub-servicer. • Review customer service requests to the sub-servicer for timeliness and accuracy of responses to borrowers. • Develop and maintain reports on sub-servicer monitoring and inquiries to document review activities.

🎯 Requirements

• Some college courses in Accounting, Bookkeeping, Business, related field and/or equivalent work related experience. • At least four to five (4-5) years’ progressive responsibilities in mortgage loan and collections servicing experience. • Experience in default/foreclosure/bankruptcy preferred. • Strong working knowledge of mortgage lending regulations to include FNMA/FHLMC servicing guidelines. • Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality. • Strong knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. • Excellent communication (verbal and written), organization and interpersonal skills in order to interact professionally and effectively with all staff, borrowers, and financial institution personnel. • Basic understanding of Accounting principles and the ability to perform math calculations. • Ability to accurately create documents using Microsoft products such as Word and Excel and be able to quickly learn specialized software. • Strong organization and prioritization skills in order to work on multiple tasks simultaneously. • Strong analytical and research skills in order to evaluate and resolve problems. • Ability to operate office equipment including a calculator/number pad by touch, copy machine, fax, computer, and all appropriate printers. • Able to sit for long periods of time compiling data, entering and updating information, and other sedentary duties. • Able to lift and carry 10-20 lbs. of copy paper, computer equipment, or other office materials and supplies. • Able to climb and stoop with filing, researching, and other related activities. • SWBC is a Substance-Free Workplace and requires pre-employment drug testing. • SWBC does not hire tobacco users as allowed by law.

🏖️ Benefits

• Competitive overall compensation package • Work/Life balance • Employee engagement activities and recognition awards • Years of Service awards • Career enhancement and growth opportunities • Leadership Academy and Mentor Program • Continuing education and career certifications • Variety of healthcare coverage options • Traditional and Roth 401(k) retirement plans • Lucrative Wellness Program

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