Data Management Specialist

🔥 11 minutes ago

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Sylvan Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

💰 $4.1M Seed Round on 2023-07

Healthcare Insurance • Wellness • Education

Sylvan Health is a company dedicated to empowering patients in managing their health through nutrition. They provide a robust network of dietitians trained in evidence-based protocols to cater to individual patient needs. With a focus on enhancing care delivery, Sylvan offers technology solutions, educational resources, and meal planning tools to improve patient outcomes. Their services target health plans and providers by facilitating better connectivity between patients and qualified dietitians, ultimately aiming to create personalized care plans that support long-term health goals.

📋 Description

• Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams • Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats) • Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day • Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs • Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed) • This role does not include direct communication with external partners or patients • Complete reporting updates and data management tasks within the same business day • Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay

🎯 Requirements

• Legally Authorized to work in the U.S. • 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs) • Strong interpersonal and proactive communication skills • Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time • Ability to communicate clearly across phone, SMS, and email with internal teams • Strong organizational skills and attention to detail • Comfortable adapting to evolving workflows and operational processes • Ability to work efficiently across multiple software systems simultaneously • Bachelor's degree preferred, but not required • Helpful but not required: Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space

🏖️ Benefits

• 1099 structure • Fully Remote Position • Contractor will be compensated at a rate of $20.00 per hour • This is a medium-sized project with an estimated duration of ~3 months. We are looking for an efficient and execution-driven specialist who has a proven track record in file and systems management, with excellent attention to detail.