Patient Engagement Associate Director, Design and Innovation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $114k - $210.9k / year

⏰ Full Time

🟠 Senior

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Lead patient-focused drug development as a strategic leader embedded within a sponsor’s clinical development organization • Integrate the patient voice across the full development lifecycle, from early molecule strategy through clinical execution and evidence generation • Drive global strategies for patient-focused trial design, patient experience enhancement, and patient-centered evidence generation • Develop sponsor-side patient recruitment and retention strategies within clinical development planning and execution • Use patient journey analytics, inclusion frameworks, and co-designed engagement initiatives to improve recruitment, reduce participant burden, and increase trial satisfaction • Strengthen representation and inclusion across therapeutic areas and geographies • Lead enterprise-level change management to scale patient engagement capabilities, standardize best practices, and modernize the clinical trial experience • Collaborate cross-functionally with Clinical Operations, Clinical Research, Regulatory, Data Science, Medical Affairs, Public Affairs, Commercial, and Corporate Affairs • Provide strategic input into policy and regulatory initiatives related to PFDD, PFMD, the 21st Century Cures Act, PDUFA VII, digital health, and real-world evidence • Engage patient advocacy groups, caregivers, and external stakeholders to support long-term trust and advocacy • Embed patient insights in protocol design, endpoint selection, and development strategy • Improve recruitment and retention through patient-centered trial design • Build consistent, scalable, and measurable patient engagement approaches across programs

🎯 Requirements

• 5+ years of experience in patient engagement, patient recruitment, or patient-centric clinical trial strategy within a pharmaceutical company • Direct pharmaceutical experience required • Demonstrated experience influencing cross-functional leaders and driving enterprise change • Strong understanding of global clinical development, regulatory frameworks, and operational decision-making • Proven ability to design and execute global, multi-functional patient engagement initiatives • Exceptional communication skills, with the ability to translate complex scientific and regulatory concepts into clear strategy • Hands-on experience leading patient engagement and patient recruitment strategies within a pharmaceutical company • Experience limited to CROs, investigative sites, agencies, or service providers does not meet the requirements • Advanced degree in Life Sciences, Pharmacy, Data Science, Information Technology, or related field preferred • Experience with digital health solutions, real-world data, and patient engagement technology preferred • Prior leadership of large, global clinical development programs or transformation initiatives preferred

🏖️ Benefits

• Career development and progression • Supportive and engaged line management • Technical and therapeutic area training • Peer recognition and total rewards program • Company car or car allowance may be included • Medical, dental, and vision health benefits • Company match 401(k) • Eligibility to participate in Employee Stock Purchase Plan • Eligibility to earn commissions/bonus based on company and individual performance • Flexible paid time off (PTO) • Sick time • Reasonable accommodations, when appropriate