Field Service Engineer – Inspection

🔥 4 minutes ago

🌲 North Carolina – Remote

infoinfo

💵 $40 - $50 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

Where this job comes from

Posted on Syntegon's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Syntegon

Syntegon

5001 - 10000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Syntegon is a company dedicated to processing and packaging for improved quality of life, with a workforce of 5,800 employees. They provide solutions tailored for the global pharmaceutical and food industries, drawing on over 160 years of experience. Their offerings include individual machines, systems, and services for the manufacture and packaging of pharmaceuticals—both liquid and solid—as well as for food products such as confectionery, dry food, frozen food, and dairy. Syntegon emphasizes sustainability by developing packaging solutions that minimize environmental impact and enhance energy efficiency within their machines. With a robust service portfolio and expertise in the entire machine lifecycle, Syntegon supports its clients through meticulous after-sales and field services, ensuring smooth production processes.

📋 Description

• Create, complete, or optimize vision system recipes for inspection of pharmaceutical injectable medicines • Work with COC on Artificial Intelligent technologies and custom vision applications • Perform machine installations, troubleshooting, preventive maintenance, modifications, and particle sensor parameter setup • Support pharmaceutical packaging and inspection equipment within the inspection division • Support Factory Acceptance Testing (FAT) with customers at Syntegon facilities in Japan, Germany, or Denmark • Perform vision tuning and instruct new technicians/engineers on tuning standards • Work on artificial intelligence integration and vision integrations • Perform machine installation and support customers with Site Acceptance Testing (SAT) • Guide customers in providing samples to develop machine vision recipes and achieve defect detection targets • Train customer staff on operation and maintenance of inspection, packaging, and assembly machines • Perform customer on-site preventive maintenance and troubleshoot mechanical and electrical machine issues • Maintain regular customer communication regarding machine function and satisfaction • Teach vision training classes at customer sites • Perform PC repairs and upgrades at customer sites • Provide telephone troubleshooting support for machine operational issues • Generate service visit summaries and technical reports

🎯 Requirements

• Bachelor’s of Science/Engineering Degree or a combination of education and relevant job experience • Minimum of one year of application experience using Vision Systems; Halcon or Cognex preferred • Driver’s License • Passport or ability to acquire a passport • Ability to lift items up to 30 pounds, maneuver equipment for placement, and bend down and work within lower areas of machine • Approximately 75% domestic travel and occasional international travel • Over-time and occasional weekend work/travel

🏖️ Benefits

• Health insurance (Medical, Dental, Vision, and Prescription from day one) • 401(k) with generous Company Match • Employer Paid Short- and Long-Term Disability Insurance • Life Insurance • Education Assistance Program • Paid Time Off • Employee Assistance Program • Eligible for overtime • Bonus (if applicable)

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