Senior Manager, Clinical Operations – New Verticals

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $120k - $165k / year

⏰ Full Time

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 25 days.

Apply Now

Find Similar Remote Jobs

Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

👥 B2C

Healthcare • B2C

Talkiatry is a virtual psychiatry provider that delivers 100% online psychiatric care and medication management. The platform matches patients to licensed psychiatrists and other clinicians, offers follow-up care with the same provider, and treats conditions such as ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia and peripartum/postpartum needs. Talkiatry operates in-network with major insurers, provides copay estimates, a patient portal, and resources like quizzes and medication information. The site notes its clinicians average 10 years of experience, represent multiple subspecialties, and speak many languages.

📋 Description

• Build new clinical programs from concept through launch and scaled operations • Establish workflows and operating rhythms, evaluate early results, and determine whether programs should change or expand • Design end-to-end workflows with Clinical and Operations • Document standard operating procedures and job aids • Define EMR workflows • Create dashboards showing program performance, service levels, volume, and risks • Use practical automation and AI to streamline early operations • Partner with Data, Product, Engineering, Clinical, and Operations to strengthen systems • Define partnership pilot scope, patient journeys, responsibilities, handoffs, success measures, and launch plans • Monitor patient and operational outcomes and recommend whether to stop, adjust, or scale partnerships • Support Care Management operations by helping assess case complexity, route work, set service levels, balance capacity, and measure impact

🎯 Requirements

• 4-6+ years of experience in consulting, operations, program management, or implementation • Builder-operator mindset and ability to create structure in ambiguous environments • Expertise mapping patient and team journeys, defining ownership and decision points, reducing handoffs, and designing scalable workflows • Ability to write standard operating procedures and job aids • Fluency with metrics, dashboards, and spreadsheets • Ability to define success measures and monitor leading and lagging indicators • Ability to work effectively with clinical leaders, operations teams, technical partners, and external organizations • Moderate SQL experience preferred but not required • Experience in healthcare, behavioral health, or another regulated, high-growth environment preferred but not required • Experience in a fast-paced, high-growth company that has demonstrated scale preferred but not required • Must be authorized to work in the United States; Talkiatry participates in E-Verify • New York City metropolitan area residency for remote or hybrid capacity

🏖️ Benefits

• Medical, dental, and vision insurance effective day 1 of employment • 401K with match • Generous PTO • Paid holidays • Paid parental leave • Learning and professional development opportunities • Team well-being focus • Remote or hybrid work capacity for candidates based in the New York City metropolitan area

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume