Community Moderator

Job not on LinkedIn

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 41 days.

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Talkspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

👥 B2C

🤖 Artificial Intelligence

💰 $300M Post-IPO Equity - Talkspace on 2021-06

Healthcare • B2C • Artificial Intelligence

Talkspace is an online mental health platform that connects individuals with licensed therapists and psychiatric providers for therapy and medication management. The service offers a range of treatments (individual, couples, LGBTQIA+ therapy, teen and senior therapy, therapy for military and veterans, etc. ), unlimited messaging therapy, and psychiatry/medication management including common psychiatric medications. Talkspace accepts many major insurers (Aetna, Anthem, Cigna, Optum, TRICARE, Blue Cross Blue Shield, Medicare/Medicare Advantage), provides tools for clinicians and organizations, and offers AI-supported mental health features (Tee by Talkspace).

📋 Description

• Review community content and user profiles using Wisdo’s moderation tools to identify potential safety concerns and Code of Conduct violations • Take appropriate action on safety violations according to Wisdo’s established policies and procedures • Ensure community posts, responses, and user profiles align with Wisdo’s Code of Conduct • Model and promote supportive, respectful, and inclusive behavior within the community • Identify and escalate safety concerns according to established safety escalation policies • Provide appropriate crisis resources to members experiencing a crisis, following Wisdo’s safety protocols • Maintain consistent safety standards across community spaces and document or report incidents as required

🎯 Requirements

• Experience in online community moderation, content moderation, customer support, or a related role • Strong written communication skills and attention to detail • Ability to recognize potentially unsafe content and follow established safety protocols • Comfortable working in online mental health and peer support environments in a non-clinical capacity • Sound judgment and ability to handle sensitive situations with care and professionalism • Self-directed and comfortable working independently in a remote environment • Must reside in the United States • Must have reliable internet access and personal laptop or desktop computer • Availability to work Saturday through Tuesday, 8:00 PM–2:00 AM EST

🏖️ Benefits

• Remote position • Independent Contractor (1099) arrangement • Estimated 24 hours per week • Flexible/remote work environment • Personal laptop or desktop computer and reliable internet access required for the role

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